Senior Manager - Travel & Mobility
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft—making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. We create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
About The Role
The role is part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. As Senior Vertical Strategy Manager, you will play a critical role in driving the commercial direction and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the Travel & Mobility vertical. The ideal candidate will have a strong background in payments and financial technology services, combined with deep industry expertise across one or more of the following sectors: airlines, online travel agencies, shared mobility, and automotive. They should also have exceptional strategic thinking abilities, acute analytical depth, and a proven track record of driving commercial success.
Responsibilities
- Key driver of the health and performance of the Travel & Mobility vertical; support the general management of the vertical.
- Define and drive key elements of the global commercial strategy for the vertical, including where, with whom, what, when, and how to sell to merchants, accounting for market nuances.
- Serve as a subject-matter expert (SME) for Travel & Mobility, engaging with strategic customers and championing initiatives internally.
- Analyze vertical-specific customer behavior to identify opportunities for product and service innovation and differentiation.
- Work closely with the Offering team to align on product priorities and build a strong value proposition for the Travel & Mobility vertical.
- Act as the voice of the customer by providing vertical trends, opportunities, and pain points to inform product prioritization, pricing, and packaging strategies.
- Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion.
- Inform vertical and broader Adyen strategies with industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks.
Requirements
- Deep experience in the Travel & Mobility industry, with expertise in one or more of the following: airlines, online travel agencies, shared mobility, and automotive.
- Passion for the Travel & Mobility vertical and customer-centric mindset.
- Proven ability to develop winning strategies and navigate current blockers.
- Experience and passion for GTM (go-to-market) strategy and execution.
- Strong stakeholder management skills and ability to build and maintain relationships.
- Ability to package customer feedback into tangible, data-driven business cases to drive influence.
- Exceptional verbal communication skills to influence internally and represent Adyen externally as a thought leader.
- Ability to navigate ambiguity and thrive in a fast-paced environment.
- Willingness to travel up to 25% of the time, including internationally.
Benefits
Adyen is committed to diversity, equity, and inclusion. We welcome applications from all backgrounds and encourage candidates to apply even if they do not meet 100% of the qualifications.
Pay
The annual base salary range for this role is $186,000.00 - $275,000.00.
Schedule
This role is based out of our New York office. We are an office-first company and value in-person collaboration; remote-only roles are not offered.