Senior Manager, Technology Risk

About the role

The Senior Manager, Technology Risk will lead the second-line technology and information security risk oversight program for Upstart Bank. This role will establish the bank's 2LOD technology risk framework, provide independent oversight and credible challenge of the first-line technology and information security functions, and build and lead a growing Technology Risk team.

Responsibilities

• Provide independent second-line review and credible challenge of first-line technology and information security activities, including but not limited to: cybersecurity controls, software development lifecycle (SDLC) and incident response programs, technology resiliency and third-party arrangements
• Oversee completion of the FFIEC Cybersecurity Assessment Tool (CAT) or equivalent framework; conduct technology and security risk assessments; and provide independent oversight of technology and security risks in alignment with OCC guidance on cloud computing
• Serve as a primary second-line point of contact for OCC examiners, internal audit, and other external stakeholders on technology risk and information security program topics and inquiries; prepare and deliver technology risk reporting to risk committees, the CRO, and the board
• Build and lead a growing Technology Risk team, shaping how the bank identifies, prioritizes, and responds to its most important technology and security risks in alignment with applicable industry regulations
• Partner with first-line IT and cybersecurity teams, TPRM, ERM, Legal, and Compliance to ensure technology and information security risk is integrated into enterprise risk programs, cross-functional risk assessments, and the bank's overall 2LOD reporting and governance structure

Requirements

Minimum qualifications include a bachelor's degree or equivalent practical experience in information technology, cybersecurity, or a related field, 8+ years of experience in technology risk, information security risk management, IT audit, or GRC in a banking or financial services environment, 3+ years of direct people management experience, and demonstrated experience applying FFIEC IT Examination Handbook standards and OCC guidance on technology risk and information security in a bank or federally regulated institution. Preferred qualifications include experience building or significantly enhancing a technology risk or information security GRC program in a de novo bank, early-stage bank, or similar environment, knowledge of cloud risk management and OCC/FFIEC guidance on cloud computing, familiarity with affiliate technology risk oversight, and current professional certification in information security or technology risk management.

Qualifications

Qualifications include:

• Bachelor's degree or equivalent practical experience in information technology, cybersecurity, or a related field
• 8+ years of experience in technology risk, information security risk management, IT audit, or GRC in a banking or financial services environment
• 3+ years of direct people management experience leading technology risk, information security governance, risk, and compliance, or information technology audit professionals
• Demonstrated experience applying FFIEC IT Examination Handbook standards and OCC guidance on technology risk and information security in a bank or federally regulated institution
• Preferred qualifications include experience building or significantly enhancing a technology risk or information security GRC program in a de novo bank, early-stage bank, or similar environment, knowledge of cloud risk management and OCC/FFIEC guidance on cloud computing, familiarity with affiliate technology risk oversight, and current professional certification in information security or technology risk management

Skills

Skills include:

• Experience building or significantly enhancing a technology risk or information security GRC program in a de novo bank, early-stage bank, or similar environment
• Knowledge of cloud risk management and OCC/FFIEC guidance on cloud computing
• Familiarity with affiliate technology risk oversight, including independent oversight of bank-affiliate technology service arrangements, associated data segregation requirements, and Regulation W implications
• Experience with GRC tool implementation or administration in a bank regulatory context
• Current professional certification in information security or technology risk management (CISSP, CISA, CRISC, CISM, or comparable)
• Knowledge of AI/ML technology risk and related governance considerations in a fintech, lending, or model-intensive operating environment

Benefits

Upstart offers competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly. Retirement benefits include a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada). Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only). Comprehensive health coverage includes medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Income protection benefits include life insurance and disability coverage for added financial security. Paid time off, sick leave, and company holidays are provided in line with local requirements. Paid family and parental leave is offered to support caregiving and major life moments (duration varies by country). Family-centered benefits include fertility, parenthood, and caregiving needs. Employee Assistance Program (EAP) offers mental health support and life-centered resources. Financial wellness resources include access to financial planning tools and a financial concierge service (US Only). Annual wellness allowance and productivity allowance are provided to support personal development and investment in relevant tools and resources. Onsite perks include catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).