Senior Manager, Technical Program Management (Bank Tech)

About Capital One

At Capital One, we were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives—by leveraging best-in-class technology.

About the team

As a Senior Manager of Technical Program Management (TPM) in the Bank Tech organization, you will drive initiatives for Instant and Emerging payments, ensuring platform readiness for modernization and future innovation. In this role, you will partner with Senior Leaders and stakeholders across lines of business to drive execution of a cohesive roadmap across multiple workstreams to deliver results that will have a direct impact on the company. This could include driving platform maturity to bring innovation in payment offerings.

Our TPM Senior Managers have:

• Strong technical backgrounds (building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout the delivery lifecycle
• A quantitative approach to problem solving, ability to simplify the technically complex, and drive well-educated decisions
• Ability to navigate ambiguous technical and organizational challenges
• Exceptional executive communication and influencing skills with deep focus on execution, securing commitments on deliverables, accountability, and results
• Highly tuned emotional intelligence, good listening, and deep-seated empathy for teams and partners

Responsibilities

• Drive initiatives for Instant and Emerging payments, ensuring platform readiness for modernization and future innovation
• Partner with Senior Leaders and stakeholders across lines of business to execute a cohesive roadmap across multiple workstreams
• Drive platform maturity to bring innovation in payment offerings
• Proactively identify and mitigate technical risks throughout the delivery lifecycle
• Use a quantitative approach to simplify technically complex problems and drive well-educated decisions
• Navigate ambiguous technical and organizational challenges
• Secure commitments on deliverables, ensure accountability, and unblock teams to land business impact

Requirements

Basic Qualifications

• Bachelor's degree
• At least 5 years of experience managing technical programs

Preferred Qualifications

• 5+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems and highly available services using AWS cloud computing services and architecture
• 3+ years of experience with Agile delivery
• Experience with AI-enabled workflows (automation, summarization, risk identification)
• Experience in building systems and solutions within a highly regulated environment
• Experience leveraging judgment and influence to orchestrate multiple, interdependent, cross-functional workstreams across organizational boundaries
• Bachelor's Degree or higher in a related technical field (Computer Science, Software Engineering)

At this time, Capital One will not sponsor a new applicant for employment authorization or offer any immigration-related support for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• McLean, VA: $200,700 - $229,100
• New York, NY: $219,000 - $249,900
• Richmond, VA: $182,500 - $208,300

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Learn more at the Capital One Careers website.