Senior Manager, Technical Assistance, Trust In Food™

About the role

The Senior Manager, Technical Assistance leads the day-to-day operations and performance of the Technical Assistance team, ensuring producers receive high-quality technical guidance, resources, and support related to sustainable agriculture programs and opportunities. This role oversees a team of Technical Assistance Managers who support multiple agricultural sectors, including beef, row crops, specialty crops, and dairy. Trust In Food engages directly with the nation’s top agri-media brands, trusted for ~150 years in U.S. agriculture. This role will closely coordinate with journalists, media anchors, podcasters, and other professionals to deliver what’s important and what’s next in sustainable agriculture.

Responsibilities

• Lead the daily operations of the Technical Assistance team, ensuring consistent delivery of technical support, training, and sustainable agriculture resources to producers.
• Supervise, coach, and develop Technical Assistance Managers, fostering a collaborative, high-performing team culture.
• Partner with the Senior Director, Conservation Programs and the Director of Grants & Enrollment to execute the strategic vision and operational priorities for Technical Assistance.
• Oversee the development, maintenance, and continuous improvement of technical programming, educational resources, and producer-facing content delivered through Trust In Food programs, subscriptions, enrollment accelerators, and events.
• Coordinate resources and team capacity to ensure projects are delivered on time and meet quality expectations.
• Manage project timelines, priorities, and deliverables across multiple initiatives using internal project management systems.
• Monitor team performance, project milestones, and key performance indicators (KPIs), providing regular progress updates and recommendations to leadership.
• Collaborate with cross-functional teams, including Grants & Enrollment, Partnerships, Events, Communications, and Product teams, to support successful program delivery.
• Ensure technical information and producer resources remain accurate, current, and aligned with industry best practices and program requirements.
• Identify opportunities to improve workflows, processes, and team efficiency while maintaining a high standard of service.
• Escalate project risks, resource constraints, and operational challenges to leadership with recommended solutions.
• Approximately 10% travel to farm locations, industry events, and client meetings.

Requirements

• Minimum 8+ years of experience in agronomy, agricultural technical assistance, sustainable agriculture, environmental science, natural resource management, or a related field.
• 3–5 years of experience leading or managing teams, including coaching and developing employees.
• Demonstrated experience managing multiple projects, priorities, and cross-functional stakeholders.
• Strong understanding of sustainable agriculture practices and producer support programs.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and project management skills with exceptional attention to detail.
• Ability to manage competing priorities in a fast-paced, evolving environment.
• Experience leading remote or geographically dispersed teams preferred.
• Innovative mindset with a continuous improvement approach to processes and operations.
• Proficiency with project management and collaboration tools.
• Must have unrestricted work authorization to work in the United States.