Senior Manager, Strategic Events & Experiences

About the role

The organization operates within the animal health industry, providing veterinary software and technology solutions. It addresses challenges in veterinary procurement, practice management, and pet healthcare by offering a suite of platforms including a procurement marketplace, home delivery ecommerce, and practice management system. Its services support over 25,000 hospitals across all 50 states, assisting tens of thousands of veterinarians and impacting the care of tens of millions of pets annually.

The Senior Manager, Strategic Events & Experiences is responsible for leading the planning and execution of the organization’s key in-person events. This role transforms strategic objectives into detailed event experiences, overseeing logistics, hospitality, budgets, and programming. It ensures that major customer, executive, and internal gatherings are thoughtfully designed and effectively executed, creating memorable and high-touch experiences that support organizational goals.

Responsibilities

• Own major events from initial concept through to completion, including strategy, planning, and execution.
• Lead flagship customer and executive gatherings, company retreats, and team offsites for groups ranging from small executive meetings to events of over 200 attendees.
• Develop comprehensive event plans covering venues, programming, hospitality, travel, production, staffing, budgets, and logistics.
• Source and negotiate with hotels, venues, restaurants, speakers, and partners to secure favorable terms and quality experiences.
• Manage internal teams and external vendors to ensure timely decisions and smooth execution without requiring significant oversight.
• Proactively identify and resolve potential logistical issues and last-minute challenges.

Requirements

• Minimum of 7 years of experience managing complex, high-touch events independently.
• Strong attention to detail with the ability to anticipate attendee needs and enhance the event experience.
• Proven ability to lead multi-day events with numerous variables and stakeholders.
• Skilled in sourcing and negotiating contracts with venues and partners.
• Excellent hospitality instincts and a refined sense of taste.
• Ability to remain resourceful and composed under pressure, resolving issues quickly and decisively.

Pay

The typical base pay range for this role across the U.S. is $100,000 to $170,000 per year plus bonus, equity, and benefits. For Colorado, the salary range is $110,000 to $140,000 plus bonus, equity, and benefits. Actual compensation will vary based on skills, qualifications, and experience.

Benefits

• 100% remote work within the USA
• Medical, dental, and vision insurance
• Automatic 401(k) contributions
• Employee referral program
• Home office setup
• Bi-annual company retreats
• Open vacation policy
• Equity opportunities
• Monthly team events