Senior Manager, Strategic Alliances
What You'll Do
Avalara is seeking a dynamic Senior Manager, Strategic Alliances to lead a high-performing team of Strategic Alliance Managers (SAMs). The role focuses on overseeing alliance programs with eCommerce partners such as agencies and platforms like Shopify, BigCommerce, and WooCommerce, as well as partners specializing in vertical solutions for Excise (Oil & Gas), Telecommunications, and Hospitality.
What Your Responsibilities Will Be
Team Leadership & Development: Mentor and lead a high-performing team of Strategic Alliance Managers. Create development plans, run performance reviews, and support career progression for your team. Build a culture grounded in accountability, collaboration, and continuous improvement. Recruit, onboard, and ramp new team members with urgency and clarity.
Strategic Partner Management: Ensure the team builds and executes joint business plans with main partners. Oversee partner enablement, quarterly business review board (QBR) meetings, and campaign execution to produce qualified referrals. Foster relationships with strategic technology partners and agencies in the eCommerce ecosystem. Support the expansion of vertical-specific alliances to produce bookings in Excise, Telecom, and Hospitality.
Operational Excellence and Results Ownership: Oversee the team's results: qualified referrals (Discovery stage) and partner-referred and influenced bookings. Enforce processes to ensure consistency, compliance, and scalability. Establish clear goals and Key Performance Indicators (KPIs) for each team member and hold them accountable. Track and report team performance to leadership.
Collaboration: Partner with Sales, Marketing, Product, and Partner Marketing to support go-to-market execution. Collaborate with Enablement and Operations to ensure the team has the tools and content to succeed. Participate in strategic planning sessions and help shape the alliance program's day-to-day direction.
What You’ll Need To Be Successful
7+ years of experience in Alliances, Channel, or Partnerships.
2+ years of experience managing teams, driving performance, and/or scaling partner organizations.
Proven experience leading teams to achieve measurable revenue and pipeline results.
Strong track record of coaching, mentoring, and developing individual contributors.
Experience using CRM and partner performance data to make data-driven decisions.
How We’ll Take Care Of You
Total Rewards: Great compensation package, paid time off, and paid parental leave. Many Avalara employees are eligible for bonuses.
Health & Wellness Benefits: Vary by location but generally include private medical, life, and disability insurance.
Inclusive Culture and Diversity: Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and organizational culture. We have a total of 8 employee-run resource groups, each with senior leadership and executive sponsorship.
What You Need To Know About Avalara
We define the relationship between tax and tech. Processing over 54 billion customer API calls and 6.6 million tax returns annually, we're a billion-dollar business aiming to be part of every transaction in the world.
We're bright, innovative, and disruptive, like the orange we proudly wear. Our culture empowers our people to win, and we've been different from day one.
We're an Equal Opportunity Employer. We support diversity, equity, and inclusion, and are committed to integrating them into our business practices and organizational culture.