Senior Manager Software Engineering (Microservices)

Role

We are looking for a Senior Manager Software Engineering (Microservices) to join our team. This is a hybrid (San Jose, CA - 3 days a week in office) role, reporting to the Senior Director of Engineering in the Central Authority department. You will lead the control plane engineering team for the "Zscaler Internet Access" (ZIA) product, guiding a fast-growing team managing a massively scalable product that has redefined how security services are delivered in the cloud.

What you’ll do (Role Expectations)

• Lead and mentor a high-performing team with a focus on end-to-end ownership, encompassing design, development, qualification, and deployment
• Oversee the design of autonomous, independently deployable services using modern frameworks to ensure a scalable and modular control plane
• Manage CI/CD pipelines, container orchestration (Kubernetes/Docker), and Infrastructure-as-Code (IaC) to streamline delivery and operations
• Ensure high availability and system stability by implementing resilience patterns, monitoring service health, and resolving complex performance bottlenecks
• Partner with architects and product managers to define service boundaries, enforce API standards, and align technical execution with business goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 12+ years of software experience (including at least 4+ years in a leadership/management role) and bachelor’s degree in CS or a related field
• Hands-on expertise in microservices architecture, RESTful APIs, and asynchronous messaging (e.g., Kafka, RabbitMQ)
• Advanced proficiency with containerization (Docker), orchestration (Kubernetes), and public cloud platforms (AWS, Azure, or GCP)
• Strong proficiency in SQL/NoSQL database technologies, distributed system design patterns, and modern security protocols (OAuth 2.0, JWT)

What Will Make You Stand Out (Preferred Qualifications)

• Experience applying GenAI and Agentic Systems within distributed microservices architectures to drive automated orchestration or intelligent service delivery
• Experience in the Cloud Security and Networking domain

Benefits

• Variety of health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retail options
• Education reimbursement
• In-office perks, and more!

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Equal Employment Opportunity

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Know Your Rights: Workplace Discrimination is Illegal

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.