Senior Manager, Software Development (Atlanta - Onsite)

Job Summary / Purpose

The Senior Manager is responsible for leading a team of Developers and QA Engineers to deliver scalable, high-performing software solutions while maintaining strong ownership of production systems. This role drives modern engineering practices across cloud-native platforms, ensures system reliability, and supports operational excellence through effective production support, incident management, and continuous improvement.

Key Responsibilities And Duties

• Lead development and delivery of scalable services and applications built with .NET (C#) and deployed in AWS environments
• Drive adoption of modern engineering practices across cloud-native architectures, APIs, and distributed systems
• Ensure high standards of code quality, system performance, and operational reliability
• Own production health, uptime, and system reliability for supported applications
• Lead incident management, root cause analysis, and post-incident improvements
• Drive improvements in monitoring, alerting, and observability across systems
• Guide system design and technical decisions aligned with architectural standards
• Strengthen engineering ownership of system quality, reliability, and production outcomes
• Promote adoption of AI-assisted tools to improve engineering productivity, system quality, and operational efficiency
• Ensure strong on-call practices and operational readiness across the team

Who You Will Work With

• Software Developers and QA Engineers (direct team)
• Product Management for roadmap alignment
• Architecture and Platform teams for system design and modernization
• Client Success and Support teams for production operations and issue resolution
• Implementation teams for deployments and integrations

What You’ll Bring (Required Qualifications)

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 8+ years of experience in software development and platform engineering
• 3+ years of experience leading engineering or cross-functional technical teams
• Strong technical expertise in .NET (C#) and distributed system architectures
• Experience building and operating applications in AWS cloud environments
• Strong understanding of system reliability, production support, incident management, and operational excellence
• Experience designing and supporting API-driven and integration-heavy systems
• Strong analytical, communication, and stakeholder management skills

Preferred Qualifications

• Experience in healthcare technology or mission-critical enterprise systems
• Experience supporting large-scale production environments and client deployments
• Familiarity with AI-enabled platforms or intelligent automation technologies