Senior Manager, Site Merchandising

About the role

Want to help lead the way in redefining how we shop online? The Senior Manager of Site Merchandising for eCommerce Site Operations is a critical leader in shaping the customer site experience for a department within our Strategic Business Units (SBUs), overseeing everything from visual merchandising to content strategy to functionality and department-level campaign planning and execution. They’ll drive impact, improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business.

What you'll do

• Create an exemplary site experience for your department – drive the holistic site strategy for a specific department within Strategic Business Unit (SBU), using customer insights to tell a cohesive story and create a seamless customer experience, overseeing visual site merchandising and content strategy, site functionality including navigation, hierarchy, search and browse, etc., new product on-boarding, and more.
• Tell a story through our site – identify key trend forecasts, define the department’s story-telling roadmap, and use key functionalities like taxonomy and search to enhance the customer journey on our site, telling a cohesive story to win customers’ hearts and minds.
• Monitor site health and performance through analytics and key metrics – oversee the development of site metrics and dashboards to monitor site health, providing strategic insights to internal stakeholders to influence the overall direction for the site.
• Become an invaluable strategic partner to internal stakeholders – advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.
• Operate with excellence – land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge and performance.

Minimum Qualifications

• Bachelor degree in business or related field or equivalent experience in Business or related field
• 8+ years related experience in Merchandising, Site Merchandising, or related field
• Masters Degree in Business or related field

Preferred Qualifications

• 4+ years demonstrated experience managing a team
• 4+ years of experience in consumer-focused e-commerce environment
• Strong customer obsession focused on building the right site experience for our customer
• Analytical and process-oriented, comfortable making data-driven decisions
• Ability to set clear team objectives and performance measures
• Ability to select and develop a team of future leaders
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
• Assertive, adaptable and demonstrates initiative in a fast-paced environment with competing priorities

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities; programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates; tuition, books, and fees are completely paid for by Walmart

Pay

The annual salary range for this position is $108,000.00 – $216,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock awards.