Senior Manager, Site Merchandising

About the role

We are looking for a systems-builder and highly effective operator to join our Site Merchandising team as our Senior Manager, Site Merchandising, reporting directly to our Director, Site Merchandising.

Responsibilities

• Drive the site merchandising strategy for the Socks category, our largest and most complex business driver
• Build and scale site merchandising reporting frameworks, dashboards, and operating cadences that improve visibility, decision-making, and execution across the broader team
• Drive the execution and operational effectiveness of the A/B testing program, including maintaining the testing roadmap, ensuring testing rigor, scaling insights, and coordinating cross-functional execution
• Translate data into clear, actionable insights that drive business decisions and site optimization
• Persistently partner closely with Product, UX, and Analytics to influence the site experience roadmap through a strong site merchandising POV (navigation, PDP/PLP, filters, recommendations)
• Define site merchandising requirements and partner with Product, Engineering, and external vendors to evolve site tooling and capabilities
• Oversee and improve site merchandising workflows, launch processes, and tooling enhancements that improve scalability, operational efficiency, and execution quality across the broader team
• Lead high-impact, cross-functional initiatives from ideation through execution
• Coach and develop junior team members through guidance on prioritization, analytics, category strategy, and operational excellence

Qualifications

• A systems builder who creates scalable frameworks, not just executes within them
• A decisive operator who drives alignment and outcomes, not just collaboration
• Strong analytical judgment paired with the ability to translate insights into action
• Comfortable operating in ambiguity and defining structure where it doesn’t exist
• A high-ownership mindset with the ability to anticipate and unblock challenges
• A team player who is willing and happy to help
• Strong written and verbal communication skills
• Belief in our mission and an understanding of the importance of giving back
• Inquisitive, eager to learn, embraces failure, and never gives up
• Comfortable staying focused while working in any type of environment

Benefits

• Competitive compensation
• Employer paid health, medical and dental benefits
• 401k with match
• Paid parental leave
• Snacks
• Socks
• A fun, relaxed office environment
• Volunteering as a team regularly
• Earn equity in the business
• Flexible paid time off for all full-time employees
• Monthly phone stipend for all full-time employees
• $100 monthly wellbeing reimbursement for all full-time employees