Senior Manager, Security

At HP, we create technology that helps people and businesses bring their ideas to life. Our global supply chain plays a vital role in that mission, moving high-value products safely and reliably to customers around the world.

About the role

We are looking for a collaborative and solutions-oriented Senior Manager, Security to help protect our logistics network, strengthen transportation risk programs, and lead efforts that reduce loss, improve carrier performance, and support a secure customer experience.

For HP, this isn't simply a "claims processing" job. The stronger version of the role combines Transportation Risk, Security, Claims, Carrier Performance, and Loss Prevention, making it a strategic supply-chain role—particularly because HP moves high-value technology products through a global logistics network. HP also emphasizes that its careers span multiple disciplines, allowing employees to move across functions and geographies.

Responsibilities

• Own logistics security strategy for HP's transportation network.
• Manage loss, theft, damage, shortage, and mis-delivery incidents across carriers, warehouses, and distribution partners.
• Lead transportation claims management, including investigation, documentation, recovery, and settlement.
• Manage relationships with major LSPs, carriers, freight forwarders, and 3PLs.
• Investigate high-value shipment incidents and identify root causes.
• Develop controls to prevent cargo theft, fraud, unauthorized access, and product diversion.
• Establish security standards for transportation lanes, warehouses, and high-risk locations.
• Track claims and losses using KPIs such as:
  • Claim $ / shipment
  • Loss rate
  • Damage rate
  • Theft incidents
  • Recovery %
  • Claim cycle time
  • Carrier performance
• Partner with Supply Chain, Logistics, Finance, Legal, Compliance, Security, and Insurance teams.
• Lead corrective/preventive actions with logistics service providers.
• Review carrier contracts and ensure appropriate liability and insurance coverage.
• Establish escalation processes for major incidents.
• Conduct risk assessments of logistics providers and distribution locations.
• Use data/analytics to identify recurring loss patterns and high-risk lanes.
• Drive continuous improvement and cost reduction.

Requirements

• Bachelor's degree in Supply Chain, Logistics, Business, Finance, or related field.
• 10+ years of logistics/transportation experience.
• 5+ years managing logistics security programs end-to-end.
• 4+ years of experience developing and leading high-performing global teams.
• Experience managing 3PLs/LSPs and transportation carriers.
• Claims and loss investigation experience.
• Strong analytical and data skills.
• Contract and liability knowledge.
• Experience with risk management and security programs.
• Strong negotiation skills.
• Ability to work with senior stakeholders.
• Global supply-chain experience.
• Experience with continuous improvement and operational excellence.

Pay

The pay range for this role is $116,150 to $182,400 USD annually, with additional opportunities for bonus and/or equity (applies to United States candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term and short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave

US benefits overview

Schedule

Full time. No shift premium (United States of America). Relocation is available.