Senior Manager, Resource Planning: Content
About the role
This role will own resource planning and capacity management for content teams, ensuring staffing levels, allocation visibility, and delivery readiness across a dynamic portfolio of projects. The position partners closely with operational leaders, project teams, and vendors to improve planning discipline, reduce resourcing risk, and support efficient execution. It is well suited for someone who can bring structure to evolving workflows while enabling cross-functional teams to operate with clarity and consistency. The ideal candidate will combine analytical rigor with strong coordination skills to create standardized planning practices and maintain dependable tracking views for leadership and teams.
Responsibilities
- Drive staffing and capacity visibility across content teams by maintaining accurate staffing allocations and capacity
- Monitor velocity and productivity to identify risks of overallocation or underutilization
- Support supplemental resourcing by coordinating contractor and vendor support for content teams
- Serve as the primary operational contact for staffing, planning, and process inquiries
- Apply standardized planning and execution across content projects to streamline workflows
- Maintain consistent build tracking views across projects for clear visibility
- Lead the content collaboration network to align standards and share best practices
Qualifications
- 8+ years of experience in operations, resource management, capacity planning, or program coordination, preferably in creative or educational environments
- Bachelor's degree in business, operations, communications, or a related field, or equivalent practical experience
- Exceptional organizational skills with a keen attention to detail in data management and tracking systems
- Proficiency in data management and reporting tools, including spreadsheets and visualization software
- Experience with project management and resource tracking software, including Smartsheet, Jira, or Asana
- Strong written and verbal communication skills for effective updates to leadership and teams
- Proactive problem-solver comfortable in evolving organizational structures
Benefits
- Collaborative work environment fostering cross-functional teamwork
- Opportunities for professional development and growth within the organization
- Access to resources and tools that enhance operational efficiency
- Engagement in meaningful work that supports K-12 education initiatives
Compensation
$110,000 – $130,000 annually
Location & Schedule
Remote — US-based candidates only; no visa sponsorship available