Senior Manager | Resource Management

About the role

Manage staffing and scheduling across assigned offices and service lines. Assign professionals to engagements based on skills, availability, and business priorities. Facilitate regular staffing discussions with Partners and Managers to plan upcoming work, address capacity, and resolve scheduling conflicts. Promote cross-regional and firmwide sharing of resources to support utilization goals.

Responsibilities

• Maintain resource data within staffing systems, ensuring accuracy and alignment with business needs.
• Deliver accurate and timely reports, forecasts, dashboards, and variance analyses to leadership.
• Build strong understanding of professional skills, experience levels, certifications, and career interests.
• Analyze upcoming demand and workload forecasts to support hiring decisions and operational planning.
• Make informed staffing recommendations based on project requirements, timing, business priorities, and strategic goals.
• Develop productive relationships with Partners, Managers, and cross-functional teams.
• Communicate staffing issues, risks, and opportunities proactively and professionally.
• Facilitate conflict resolution and support balanced workload distribution.
• Work regularly with resource management systems and technology tools.
• Identify opportunities to improve workflows, enhance data visibility, and streamline processes.
• Support strategic initiatives, special projects, and ad hoc reporting as needed.

Requirements

• 7 years of experience in professional services (audit, assurance, tax, or resource management).
• Bachelor’s degree in Human Resources, Business, Accounting, Finance, or related field.
• Prior experience in workforce planning or managing high-volume staffing demands in a matrixed environment.
• Advanced proficiency with Microsoft Excel (pivot tables, formulas, macros), PowerPoint, and Outlook.
• Experience with resource management systems or workforce planning tools; experience with ProStaff Resource Scheduling Software is highly preferred.
• Power BI experience is also a plus.
• Strong project management, problem-solving, and analytical skills.
• Ability to interpret financial data and understand utilization metrics.
• Excellent communication, relationship-building, and conflict-resolution skills.
• High attention to detail with strong organizational and time management abilities.
• Proven ability to manage competing deadlines in a fast-paced environment.
• Integrity, sound judgment, professionalism, and a collaborative mindset.

Preferred Qualifications

• 7 years’ experience
• 5 years supervisory experience (if applicable)
• Proficient use of applicable technology
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally

Benefits

CBIZ, Inc. offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.