Senior Manager, Regulatory Control & Operational Oversight

About the role

The Senior Manager, Regulatory Control & Operational Oversight leads a small team within Global Wholesale Operations, reporting directly to the Director, Regulatory Control & Operational Oversight - US. The role is responsible for the day-to-day delivery, quality, and ongoing improvement of the regulatory reporting and post-trade control processes that support Scotiabank's US broker-dealer in meeting its obligations.

Responsibilities

• Team Leadership & Development

  • Lead, support, and develop a small team responsible for regulatory reporting, post-settlement controls, and asset servicing oversight.
  • Set clear objectives aligned to regulatory deadlines and control quality standards; provide regular coaching and feedback to support individual performance and career progression.
  • Manage day-to-day workload across the team to ensure all regulatory obligations are met consistently, with adequate coverage and cross-training maintained across all critical processes.
  • Create an environment where team members feel confident raising issues, contributing ideas, and building their knowledge and expertise over time.
  • Support succession planning and development conversations in partnership with the Director; identify stretch opportunities suited to each individual's growth.
  • Champion Scotiabank's values and conduct standards within the team; ensure the Bank's risk appetite is understood and applied in daily decision-making.

• Regulatory Reporting & Financial Responsibility

  • Oversee the team's contribution to the firm's regular regulatory financial filings, providing operationally sourced data that feeds into capital adequacy calculations, customer asset protection reporting, and related balance sheet submissions; ensure all inputs are accurate, complete, and delivered on time.
  • Review filing inputs and outputs ahead of submission; identify and investigate variances or data quality concerns and escalate material issues to the Director with a clear explanation of the cause and proposed resolution.
  • Ensure that data derived from post-trade operations — including position records, unsettled activity, and asset balances — is consistent with the figures included in the firm's regulatory submissions; resolve discrepancies between Operations and Finance before filings are finalized.
  • Carefully coordinate the team's contributions to a range of supplemental regulatory filings submitted alongside the primary financial report; own the accuracy and completeness of all operations-side inputs across these schedules.
  • Maintain a regulatory reporting calendar that tracks all filing deadlines; monitor progress and give the Director early notice of any risk to on-time delivery.
  • Prepare and present weekly regulatory reporting summaries to the Director and, as required, to the US Managing Director and senior finance and operations leadership; communicate clearly, provide context for key movements, and respond confidently to management questions.
  • Act as a point of contact for external auditors on operations-related aspects of regulatory and financial reviews; ensure audit requests are handled accurately and promptly.
  • Stay informed of changes to regulatory reporting requirements affecting the firm's financial responsibility obligations; assess the operational impact and work with Finance and Technology to implement required changes in a timely and orderly way.

• Customer Protection & Post-Settlement Controls

  • Oversee the team's daily execution of controls designed to ensure the firm meets its customer asset protection obligations under applicable SEC financial responsibility rules; these include the regular calculation of the firm's capital and reserve requirements and the monitoring and resolution of any shortfalls in protected customer assets.
  • Ensure that shortfalls or control exceptions identified through the daily process are investigated promptly, correctly classified, and escalated to the Director where required; review the team's tracking to confirm issues are resolved within required timeframes.
  • Monitor the team's oversight of unsettled trades, reconciliation breaks, and asset balance discrepancies as potential sources of regulatory exposure; ensure items that exceed defined risk thresholds are escalated before end of business.
  • Ensure regulatory management information for the customer protection monitoring process is produced accurately and on schedule; drive the shift away from manual data compilation toward automated, system-sourced reporting.
  • Ensure the team maintains a sound understanding of the SEC and FINRA rules governing customer accounts as they relate to the team's control responsibilities; flag knowledge or procedure gaps to the Director.

• Process Efficiency, Automation & Continuous Improvement

  • Build a team culture of continuous improvement; encourage members to identify manual steps, reporting inefficiencies, and control weaknesses, and to bring forward structured proposals for how they can be addressed.
  • Partner with Technology and Data teams to scope and deliver automation initiatives that reduce human intervention, improve accuracy, and make regulatory reporting and control workflows more reliable and scalable.
  • Oversee the team's involvement in testing new systems or system changes that affect regulatory reporting, customer protection, or asset servicing; ensure controls are validated and strengthened through each change.
  • Progressively replace manually compiled reports and offline processes with standardized, system-generated outputs; establish controls that ensure reliable, timely delivery and eliminate version-control risk.
  • Track and present team performance metrics — including the reduction of manual steps, error rates, exception resolution times, and processing rates — to the Director as part of regular operational reviews.
  • Ensure procedure documentation is maintained and kept current, enabling effective cross-training, business continuity, and readiness for regulatory examination at all times.

• Asset Servicing — Outsourced Functions Oversight

  • Oversee the team's monitoring of corporate actions and income processing performed by the Bank's affiliate operations on behalf of the US broker-dealer; this covers a range of scheduled and event-driven activities including dividend and interest payments and various corporate restructuring events.
  • Ensure all outsourced processing meets agreed service standards for timeliness, accuracy, and completeness; review how the team escalates exceptions and service failures, and confirm that US management is notified promptly.
  • Review the team's reconciliation of processed entitlements against records held at the firm's custodians and depositories; ensure discrepancies are investigated and resolved within agreed tolerances and timeframes.
  • Maintain governance records and oversight evidence supporting the firm's covered functions framework; provide regular, structured updates to US management on the status of all monitored activities.
  • Work with the Bank’s affiliate Operations teams and Technology to reduce manual handoffs and introduce more automated oversight tools — including exception alerts and event-status dashboards — that give the team better real-time visibility.

• Supervisory Controls & Audit Readiness

  • Maintain a well-documented and consistently applied control environment across the team's areas of responsibility; ensure procedures are current, ownership is clear, and actual practice reflects what is written.
  • Ensure the team is audit-ready at all times — with evidence of control activities systematically captured and stored in a way that can be readily retrieved for regulatory examinations, internal audits, or management reviews.
  • Lead the team through regulatory examinations and internal audit engagements; prepare supporting documentation, coordinate information requests, and track open findings through to closure.
  • Identify gaps in the control framework arising from regulatory change, business growth, or system changes; document the risk, agree remediation actions with the Director, and ensure accountability and timelines are in place.

• Reporting, Metrics & Senior Management Communication

  • Prepare and present regular operational performance and metrics packages for the Director and Managing Director, US Operations; ensure all outputs are clearly structured, sourced from reliable data, and supported by concise commentary on performance, variances, and trends.
  • Contribute to the preparation of risk and performance dashboards; track trends over time and provide substantiated commentary on what is driving key movements, what is being done to address issues, and what the current risk position is.
  • Present confidently in governance and management meetings attended by senior operations and finance leadership; provide clear, well-supported responses to management questions on regulatory performance and control status.
  • Track escalated risk items and remediation actions through to documented closure.

• Stakeholder Engagement & Cross-Functional Collaboration

  • Serve as the primary day-to-day Operations contact for the Finance Regulatory Reporting team; manage the team's day-to-day interactions with the Finance Regulatory Reporting team.
  • Collaborate with other departments such as Technology, Data, and Risk to ensure seamless integration and alignment of processes.
  • Engage with senior management and stakeholders to communicate regulatory performance and control status; provide insights and recommendations for process improvements.

Requirements

Required qualifications:

• Bachelor's degree in Finance, Accounting, Economics, or a related field.
• Minimum of 5 years of experience in a similar regulatory control or operational oversight role.
• Proven experience in managing a team and developing team members.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with regulatory reporting and compliance processes.
• Knowledge of SEC and FINRA regulations.

Qualifications

Preferred qualifications:

• Master's degree in Finance, Accounting, Economics, or a related field.
• Experience in a global financial institution.
• Experience in a cross-functional team environment.
• Experience in implementing and managing regulatory reporting and control processes.
• Experience in leading and mentoring a team.

Skills

Essential skills:

• Strong knowledge of regulatory reporting and compliance processes.
• Ability to manage multiple priorities and meet strict deadlines.
• Excellent organizational and project management skills.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with regulatory reporting software and tools.

Benefits

Scotiabank offers a comprehensive benefits package, including:

• Competitive salary and bonus structure.
• Health, dental, and vision insurance.
• Retirement savings plan with employer matching.
• Flexible spending accounts for healthcare and dependent care expenses.
• Employee assistance program.
• Professional development opportunities.
• Discounted travel and car rental programs.
• Seasonal and holiday bonuses.

Pay

Salary range: $120,000 - $150,000 annually, commensurate with experience.

Schedule

Full-time position, Monday to Friday, 9:00 AM to 5:30 PM. Occasional evening and weekend work may be required.