Jobs · Engineering

Senior Manager - Program Management- Cyber Security Operations

American Express · United States · Yesterday
RemoteRemoteEngineeringFull-time

About the role

The Program Manager will support the Vice President and leadership team in managing day-to-day operational priorities, ensuring alignment and follow-through on key initiatives. They will develop and deliver executive-level reporting and presentations, coordinate and track cross-functional initiatives, and support the organization's strategic roadmap.

Responsibilities

  • Support the Vice President and leadership team in managing day-to-day operational priorities, ensuring alignment and follow-through on key initiatives
  • Drive and maintain leadership operating cadence, including preparation for meetings, tracking outcomes, and ensuring completion of follow-up actions
  • Develop and deliver executive-level reporting and presentations, including status updates, risk summaries, and performance metrics
  • Coordinate and track cross-functional initiatives, ensuring alignment, accountability, and timely delivery across multiple teams
  • Track and manage key risks, issues, dependencies, and decisions, ensuring appropriate escalation and resolution
  • Support execution of the organization’s strategic roadmap, including transformation initiatives and process improvements
  • Manage organizational planning activities, including goal tracking, metrics reporting, and performance monitoring
  • Drive consistency in governance processes, including reporting standards, documentation, and communication workflows
  • Serve as a coordination point for high-priority issues, ensuring leadership visibility and structured follow-up
  • Partner with Technology, Risk, Legal, and Audit teams to support regulatory readiness, exam coordination, and documentation alignment
  • Develop and deliver internal communications to drive clarity and alignment across the organization
  • Build strong working relationships across teams to support collaboration, execution, and effective information flow

Qualifications

  • Minimum of 6 –10 years of experience in program management, project management, operations, or related roles
  • Demonstrated experience managing complex, cross-functional initiatives in a matrixed environment
  • Strong ability to synthesize operational, risk, or technical information into clear, actionable insights
  • Experience developing executive presentations, reporting, and stakeholder communications
  • Prior proven ability to manage multiple priorities and drive execution with strong attention to detail
  • Experience operating in a regulated or risk-managed environment
  • Bachelor’s degree in a relevant field, or equivalent combination of education and professional experience

Preferred Qualifications

  • Background in program delivery or project management within large enterprise organizations
  • Familiarity with cybersecurity domains such as threat intelligence, incident response, or security operations
  • Experience supporting regulatory exams or audit engagements
  • Experience with organizational planning, reporting, and performance tracking processes

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