Senior Manager, Production Technology

About the role

The Media Operations department oversees a number of processes and technologies that underpin core league products. We operate with the goal of continually increasing quality, reliability, and efficiency in the day-to-day of our organization and clubs.

Responsibilities

• Understand and assist in managing multiple items including, but not limited to, our MAM platforms, ingest and delivery workflows, IPTV systems, file delivery solutions, cloud technologies, and live production technology.
• Provide guidance and solutions to others within the organization, mainly through leveraging our technological expertise.
• Assist with metadata management, workflows, and various technologies related to our media asset management systems.
• Create and/or maintain documentation related to the successful operation of various systems.
• Affiliate with the creation, organization, and safekeeping of matchday media assets.
• Affiliate with the management of various production platforms.
• Affiliate with the management of the fiber and IP-based transmission infrastructure.
• Affiliate with the media recording infrastructure.
• Manage, track, and distribute hardware to recipients.
• Affiliate with supporting content capture during MLS events.

Qualifications

• Bachelor’s Degree
• 7+ years of industry experience
• Understanding of MacOS & Windows operating systems
• Experience with industry standard audio/video/photo use cases, formats, and specifications
• Experience with industry standard A/V editing software (ex: Adobe, Avid, etc.)
• Experience with video encoding
• Basic experience with IP based signal transmission (UDP, SRT, RTMP, HLS)
• Experience with MAM platforms such as Avid, Dalet, CatDV, Imagen, Mediabank, etc.
• Experience using file transfer solutions such as FTP, Box, Dropbox, Aspera, Signiant
• High-level of commitment to a quality work product and organizational ethics, integrity and compliance
• Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing
• Demonstrated decision making and problem-solving skills
• Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
• Proficiency in Word, Excel, PowerPoint and Outlook
• Ability to work non-traditional hours, including evenings, weekends, and holidays as well as occasional travel for events

Skills

• Basic understanding of cloud technologies (ex. AWS, Azure, GCS, Wasabi)
• Basic understanding of computer networking. (ex: 2110, IP addresses, firewalls, Multicast/Unicast, etc.)
• Basic soccer knowledge & interest in the sport
• Basic experience with video routing solutions
• Experience in delivering media assets to cloud-based platforms utilizing media + sidecar workflows
• Experience with live & non-live content production - studio and/or field
• Experience with traditional broadcast technology such as video replay, audio mixers, video switchers, graphics solutions

Pay

Total Rewards: Major League Soccer offers a competitive starting base salary of $90,000 - $110,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

Schedule

Employees in this role are expected to work a four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.

Benefits

We are an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Major League Soccer is committed to providing reasonable accommodations to individuals with disabilities throughout the application and hiring process, as well as during employment. Applicants who require an accommodation may contact Human Resources to request assistance.