Senior Manager, Product Solutions Architecture

About the role

The Product Solution Architecture team at Datadog is responsible for educating potential clients and ensuring existing customers are happy and successful. This role involves managing a team of expert individual contributors, working with Engineering and Product Management on their Product, assisting in recruiting and hiring, mentoring/coaching new hires, ensuring alignment with company initiatives, delivering performance reviews, and being a trusted advisor to Product Management.

Responsibilities

- Manage a team of expert individual contributors, working with Engineering and Product Management on their Product, who help create best practices for adoption of Datadog at scale. - Assist in recruiting and hiring of top talent for the team. - Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities. - Ensure that your team is aligned to top company initiatives and enabled to work with various Datadog internal and external stakeholders. - Deliver performance reviews along with collaborating on and executing individual development plans. - Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Sales, Support, Partners and Customers. - Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization. - Participate in Executive Brief conversations with high profile customers and prospects about overall architecture, Observability Best Practices and industry trends.

Requirements

- 10+ years of experience solving complex problems for customers and a strong knowledge of observability space. - 5+ years of people management experience. - Experienced in interacting and influencing key stakeholders (VPs, C level) in large organizations. - Excellent verbal and written communication skills. - Fluent in the monitoring market domain, competition, technological shifts and customer needs. - Proven in your ability to grow and develop a team. - Experienced in recruiting both individual contributors and front line leaders. - Able to think strategically and creatively about a wide variety of challenges.

Qualifications

- Bachelor’s degree in Computer Science, Engineering, or related field. - Experience with cloud platforms and monitoring tools. - Strong understanding of software development lifecycle and DevOps principles. - Ability to communicate effectively with cross-functional teams. - Familiarity with industry standards and best practices in observability and security.

Skills

- Strong leadership and management skills. - Excellent problem-solving and decision-making abilities. - Ability to influence and collaborate with senior stakeholders. - Proficiency in project management tools and methodologies. - Strong analytical and strategic thinking skills.

Benefits and Growth

- Best-in-breed onboarding - Generous global benefits - Intra-departmental mentor and buddy program for in-house networking - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - An inclusive company culture, able to join our Community Guilds and Inclusion Talks - Competitive salary and equity package - Comprehensive and inclusive employee benefits including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan