Senior Manager, Product Sales Support, Bulk Automation Technology

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources. Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change.

About the role

We are seeking a Senior Manager, Product Sales Support, Bulk Automation Technology NCA professional to join our Technical Product and Sales Support team. You will be responsible for providing specialized technical sales support and leading solution development for Bulk Material Handling opportunities, which involves managing the sales process, supporting campaigns, and delivering customer-focused solutions. Your role plays a crucial part in aligning market needs with product offerings, contributing to driving business growth, enhancing customer value, and achieving strong booking and margin results.

This position is mainly located in Vancouver, Pittsburgh, or York, but we offer flexible working arrangements, including hybrid options. The role involves up to 70% travel across North & Central America, with occasional global travel.

Team you belong to

You will join a team of technical product and sales experts in advanced automation and bulk material handling who are passionate about delivering high-quality engineering solutions and driving business growth. The team focuses on customer-driven solution development, sales campaigns, technical value proposition building, and supporting product and service innovation initiatives. You will collaborate closely with internal stakeholders such as Sales, Proposals, Engineering, and Project Management teams, as well as global product and development teams. The team culture emphasizes collaboration, technical excellence, customer-centric thinking, and continuous improvement, with members located across North & Central America and globally.

Responsibilities

• Lead or support sales activities for designated service offerings and technologies
• Act as Solution Lead on sales cases depending on expertise and business needs
• Collaborate with business line and market area teams to ensure alignment and seamless execution
• Conduct site surveys and assess customer requirements to develop tailored solutions
• Drive value co-creation with customers to strengthen relationships and solution adoption
• Manage sales cases from lead through proposal and negotiation, ensuring profitability
• Stay informed on market trends, competitors, and industry best practices
• Coach and train market area sales teams on service offerings and technical solutions

Requirements

• Bachelor’s degree in Electrical or Automation Engineering
• 4–6 years of relevant experience in technical sales or engineering
• Strong knowledge of Bulk Material Handling equipment and the mining industry
• Solid expertise in electrical, automation, and software solutions
• Experience with engineering design principles, supplier evaluation, and risk management
• Excellent communication skills with the ability to work across international teams
• Strong analytical thinking, strategic mindset, and planning capabilities
• Proficient in Microsoft Office tools (Excel, Word, PowerPoint)

Nice-to-have

• Previous hands-on experience with major mining equipment and advanced automation systems

Benefits

• An inspiring purpose: enabling sustainable modern life and transforming the industry
• Wellbeing and safety: occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys
• Compensation and rewards: global incentive program tied to business and performance targets
• Hybrid working possibilities: flexible work environment
• A thriving culture: commitment to an inclusive culture that fosters courage, collaboration, and care
• Extensive learning opportunities: ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities
• Worldwide support: network of peers across the globe for open and honest communication