Senior Product Manager, Automation

Responsibilities

• Analyze workflows to identify automation opportunities that enhance efficiency and user experience
• Use process and journey mapping to highlight operational friction points
• Collaborate with cross-functional teams to develop and validate automation use cases
• Define leading indicators to monitor performance and refine automation solutions
• Apply human-centered design principles to ensure alignment with user needs
• Support the sizing and prioritization of automation opportunities based on data analysis
• Contribute to scalable automation efforts within a regulated healthcare setting

Qualifications

• 3–5+ years in strategy, service design, process improvement, analytics, or automation roles
• Experience in process mapping, including journey maps and swimlanes
• Knowledge of automation technologies such as RPA and familiarity with AI/ML concepts
• Basic understanding of healthcare workflows in environments like Home Health or Primary Care
• Proven collaboration skills working with product, engineering, and operations teams
• Ability to translate user feedback into actionable insights and solutions
• Effective communication skills for conveying complex technical concepts

Benefits

• Competitive medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off, including holidays and volunteer time off
• Paid parental and caregiver leave
• Short-term and long-term disability insurance
• Life insurance coverage