Senior Manager, Product Management

About the role

The organization operates in the technology sector with a focus on enabling growth through advanced Salesforce technologies. It addresses challenges related to integrating and optimizing Salesforce platforms to support sales, customer success, and operational workflows. By managing interconnected Salesforce capabilities, the organization supports revenue growth, enhances sales productivity, and improves customer onboarding and experience.

The Senior Manager, Product Management leads the Core Salesforce Technology portfolio, overseeing the development and execution of a technology roadmap that supports the organization’s growth objectives. This role serves as a strategic and operational leader, managing a team while aligning Salesforce platform initiatives with business goals across sales and customer success functions.

Responsibilities

• Develop and maintain a multi-quarter technology roadmap aligned with revenue and strategic goals.
• Translate executive strategy into prioritized product initiatives with measurable outcomes.
• Collaborate with senior stakeholders across Sales, Revenue Operations, Customer Success, Marketing, and Finance to identify high-impact Salesforce investments.
• Conduct quarterly roadmap reviews to adjust priorities based on business data and market changes.
• Balance immediate delivery needs with long-term platform scalability and integrity.
• Lead product management within a SAFe Agile framework, including Program Increment planning and backlog prioritization.
• Define and validate acceptance criteria to ensure delivery aligns with business value and KPIs.
• Facilitate Agile ceremonies such as system demos and retrospectives.
• Apply Lean-Agile principles to optimize delivery and quality.
• Manage Salesforce platform standards, architecture, security, and compliance.
• Oversee product development for sales funnel processes and integrations with GTM tools.
• Lead Salesforce product initiatives supporting customer success and experience, including onboarding and health scoring.
• Monitor outcome metrics related to customer engagement and retention.
• Lead and develop a team of Product Managers and Business Analysts, fostering a collaborative and agile culture.

Requirements

• Experience leading product management for Salesforce platforms or similar technology stacks.
• Proven ability to develop and execute strategic technology roadmaps.
• Strong knowledge of SAFe Agile frameworks and Lean-Agile principles.
• Experience managing cross-functional teams and collaborating with senior business leaders.
• Ability to translate complex business strategies into actionable product initiatives.