senior manager, product - Lobby Innovation

Innovation Strategy & Portfolio Development

Support development of multi-year innovation roadmaps across At Home Coffee, Ready-to-Eat, and Ready-to-Drink.
Identify emerging consumer trends, cultural shifts, and whitespace opportunities that can unlock future growth.
Translate consumer insights, market dynamics, and competitive intelligence into actionable innovation strategies.
Build business cases, evaluate opportunities, and prioritize investments that strengthen the long-term health of the lobby innovation portfolio.

End-to-End Product Innovation & Commercialization

Lead innovation from concept through launch, partnering cross-functionally with teams such as Sourcing, Marketing, Planning, Finance, and Operations.
Create product briefs, innovation territories, and customer value propositions that fuel breakthrough product launches.
Partner with internal and external teams to bring new products, partnerships, and experiences to market.
Manage a balanced category assortment and innovation pipeline across core, seasonal, limited-time, and long-term growth opportunities.

Customer Experience Integration

Partner with Merchandising, Brand Marketing, and Store Operations teams to ensure innovations translate into compelling and cohesive customer experiences.
Influence packaging, visual merchandising, shelf presence, point-of-sale, and storytelling strategies that bring innovation to life.
Support strategic collaborations and partnerships that extend the Starbucks brand into new spaces and experiences.

Cross-Functional Leadership

Lead complex initiatives across a broad network of stakeholders and partner teams.
Build alignment and momentum across diverse perspectives and competing priorities.
Navigate ambiguity and drive clarity, structure, and decision-making.
Proactively identify risks and opportunities while maintaining focus on delivering business results.

Strategic Storytelling & Influence

Develop compelling recommendations that connect customer insights, category strategy, and business performance.
Present innovation concepts, growth opportunities, and strategic recommendations to senior leadership audiences.
Influence decisions through clear narratives, strong business acumen, and data-driven thinking.
Simplify complex problems into actionable recommendations that accelerate progress.

Qualifications

• Bachelor's degree or equivalent experience
• MBA preferred
• 7+ years of experience in product management, innovation, brand management, category management, consumer packaged goods (CPG), retail merchandising, or related fields
• Experience working with external suppliers, manufacturers, agencies, or strategic partners
• Demonstrated success developing and commercializing new products, platforms, or consumer experiences
• Experience building innovation pipelines, product strategies, and growth roadmaps
• Strong understanding of consumer insights, market dynamics, and innovation methodologies
• Proven ability to influence across complex matrixed organizations
• Exceptional communication, storytelling, and executive presentation skills
• Ability to manage ambiguity, balance multiple priorities, and maintain a bias for action
• Strong analytical and problem-solving skills
• Consumer Packaged Goods (CPG) experience strongly preferred
• Food, beverage, retail, grocery, or consumer brand experience preferred
• Experience working across both physical product and customer experience innovation
• Experience leading commercialization efforts from concept through launch
• Passion for food, beverage, consumer trends, and retail innovation

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• Access to educational opportunities
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits