Senior Manager, Practice Technology - Disputes

About the role

The Practice Solutions team at White & Case leads innovation initiatives, supporting lawyers in delivering client excellence. The team specializes in technologies like eDiscovery, AI, data analytics, and process re-engineering.

Responsibilities

• Coordinate and support case-related travel and client engagements.
• Advise on vendor selection and manage relationships, including negotiating and overseeing vendor deliverables.
• Collaborate with attorneys to prepare for client IT interviews, including drafting tailored questionnaires and strategic technology use.
• Consult case teams on eDiscovery best practices, document workflows, and matter management strategies.
• Provide expert guidance on early case assessment and data analysis strategies to support informed legal decisions.
• Lead the development and implementation of advanced technologies and analytics to improve document review and data management workflows.
• Translate complex machine learning and advanced technology concepts for non-technical stakeholders to support firmwide technology adoption.
• Prepare comprehensive project plans, budgets, and technology recommendations for discovery and litigation support initiatives.
• Use visualization tools to help legal teams interpret and communicate complex data effectively.
• Ensure compliance with data security standards in collaboration with internal technology and security teams.
• Track and analyze incoming client data, ensuring accurate processing, reporting, and case team updates.
• Train and mentor Practice Technology team members, ensuring adherence to best practices and continuous professional development.
• Manage day-to-day operations, personnel, and workflows of the Practice Technology team, ensuring project quality and timely delivery.
• Partner with internal and external stakeholders to define and deploy innovative technology toolkits that support complex litigation and investigations.

Qualifications

• Bachelor’s Degree or equivalent experience required; technical degree preferred.
• 8+ years’ experience working with and managing eDiscovery projects, technology, and teams.
• Thorough knowledge of CAL and TAR workflows, Relativity Analytics, REL aiR, Opus Cases, Intella, eZReview, CaseRooms, ReadySuite, and other eDiscovery applications.
• Familiarity with e-Discovery cloud and AI solutions are a big plus.
• Project management and business analysis certification a plus; PMP or ACEDS.
• Experience with government investigation matters and managing the data deliverables.
• Experience managing cases across multiple offices, domestic and/or international, on large matters.
• Thorough knowledge of the electronic discovery process, including evolving standards created through case law, rulemaking, and groups such as EDRM and The Sedona Conference.
• Experience training users on firm applications.
• Extensive experience in identifying, customizing, and implementing eDiscovery technology solutions.
• Prominent ability to manage multiple projects and priorities efficiently while maintaining a strong client service orientation.
• Exceptional interpersonal, leadership, and team collaboration skills.
• Meticulous attention to detail.
• Excellent written and verbal communication skills, enabling effective interaction with clients, colleagues, and external partners.
• Skilled in time and resource management consistently meet or exceed performance expectations.
• Experienced in managing people, processes, and technology across complex engagements.
• Meets professional service standards, including billable hour requirements and client deliverables.
• Possesses specialized knowledge relevant to eDiscovery and business law functions.
• Intellectually curious and commercially aware, with a strong academic background and strategic thinking abilities.
• Demonstrates sound judgment and the ability to maintain composure under pressure while handling competing demands.
• Proactive and resourceful, with a growth mindset and commitment to professional development.
• Adept at managing client relationships and engaging with senior stakeholders independently.
• Proficient in project management and skilled in Microsoft Office Suite and CRM tools.
• Flexible, enthusiastic, and capable of thriving in fast-paced, deadline-driven environments with a client-focused and innovative approach.

Pay

New York salary range: $220,000 - $330,000.

Schedule

Full-time.