Senior Product Designer - Disputes

Responsibilities

• Design end-to-end dispute experiences across various banking domains
• Transform complexities into intuitive and trustworthy user experiences
• Create experiences that enhance customer trust during financial disputes
• Collaborate with cross-functional teams to shape product strategy
• Base decisions on research and customer insights while driving design quality

Qualifications

• 4+ years of product design experience with full project ownership
• Experience designing workflows and service experiences across multiple touchpoints
• Strong systems thinking skills to understand broader product impacts
• Exceptional interaction and visual design abilities, showcased in a portfolio
• Deep curiosity to understand underlying problems and not just execute tasks
• Experience with customer-facing and internal tooling design
• Ability to balance customer needs and operational realities

Benefits

• Equity options as part of compensation package
• Comprehensive benefits package
• Highly competitive salary ranges
• Opportunities for professional development in a collaborative environment