Senior Manager - Payments

Job Description

We are seeking a Senior Manager with experience in Payments, Professional Services and sector qualifications in Financial Services. This motivated leader will work closely with Sia go-to-market (“GTM”) and delivery teams to win and deliver payments –related consulting projects. With support from Sia’s global network of subject-matter experts and client credentials, this individual will be a key contributor to the growth of Sia’s Payments’ Team especially in North America.

Key Responsibilities

• Provide expert guidance on U.S. payment regulations affecting electronic transactions including credit, debit, EBT, ACH, Prepaid, BNPL, Crypto Currencies, RTP, FedNow, mobile payments, and other payment types.
• Ability to understand and interpret PCI DSS, KYC and AML, PSD2, SOC 2, OFAC, FinCEN, and FATF regulations and impacts on clients
• Assess and interpret emerging regulatory trends, supervisory expectations, and enforcement actions to develop compliance strategies
• Support clients in new product strategy, creation of product pipelines, new product development, product requirements and user stories, product road maps, and high-level strategic planning
• Develop regulatory frameworks, compliance programs, and internal policies to align with industry best practices
• Stay abreast of VISA, MasterCard, American Express, and other Association guidelines and best practices
• Enable client delivery with project management best practices, particularly using the Scaled Agile Framework

Project & Client Management

• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
• Manage multiple consulting engagements, ensuring on-time and high-quality deliverables
• Provide status reporting of progress, dependencies, issues, risks and overall program health to Senior Management
• Lead cross-functional teams and collaborate with clients to drive project execution
• Drive business development by contributing to proposals, client presentations, and thought leadership

Qualifications

• 9+ years of experience working in a Payments related organization (i.e. Issuer, Acquirer, FinTech, or Payments related role within your organization).
• Bachelor’s degree required in Finance, Business Management, or a related field from an accredited college/university is required , MBA is preferred
• Deep understanding of payments regulations and related issues affecting financial services organizations in the US.
• High level understanding of payments protocols (i.e. specifications and use of APIs), security best practices and standards, payments fraud, and compliance metrics and measures.
• Experience leading product implementations, developing requirements and user stories, and advising leadership on industry trends and best practices
• Excellent communication and stakeholder engagement skills, with the ability to convey complex concepts to senior executives.
• Project management skills, with experience overseeing payments initiatives and coordinating cross-functional teams.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Preferred

• Experience working as a Product Manager within Financial Services and/or Payments organization
• Experience with the Scaled Agile Framework
• Experience using Agile Tools (i.e. Rally, Jira, Confluence, ADO, etc.)
• Masters in Business Administration or other equivalent Masters Degree in Payments or Financial field