Senior Manager, Paid Media

About the role

The Senior Paid Media Manager is responsible for delivering 20%+ growth, maintaining 100% retention, and leading proactive strategy that ties paid performance to real business outcomes.

Responsibilities

• Own and grow a book of paid media accounts; deliver 20%+ growth through upsells, budget expansion, and new-channel launches.
• Maintain 95% client retention across owned accounts, with Net Revenue Retention ≥120%.
• Deliver 2+ proactive strategic recommendations per client per month.
• Flag risks early and eliminate reactive client communication — clients should never surface a problem you didn't see first.
• Build AI workflows that save you 5+ hours per week — automating reporting, QA, and performance analysis, and reinvesting that time into strategy.
• Launch new channels (LinkedIn, programmatic, CTV) within your accounts; document what works so it's repeatable.
• Tie paid performance to real business outcomes — pipeline, revenue, CAC, payback — and communicate that story to senior client stakeholders.

Outcomes you'll be responsible for

• Net Revenue Retention ≥120% across owned accounts
• 100% client retention
• No major issues escalated by clients
• No more than 1 client-reported error per account per quarter

What this role is not

• Media buying or campaign execution
• People management
• Reactive account management
• Basic AI use
• Performance reporting without strategic recommendations

Benefits

• Medical, dental, and vision insurance after your first month of employment
• 401(k) with 100% match up to 4% of your salary
• $50K life insurance policy, paid 100% by the company
• 12 weeks of paid family leave, effective after the first year of employment
• Flexible Unlimited Paid Time Off
• $100 utilities stipend, paid out as an extra $50 per paycheck
• $60 UberEats credit each month
• A MacBook, keyboard, and mouse
• $500 WFH office reimbursement
• Fully remote — work from anywhere