Senior Manager, Operations Program Manager

What You Will Do

• Strategic Leadership: Lead and mentor a team of Operations Program Managers spanning NPI and Sustaining programs, bridging product innovation and global manufacturing excellence across the full lifecycle.
• Program Delivery: Drive supply chain readiness for new product launches and sustaining programs, ensuring delivery on schedule, scale, cost, and quality from EVT through high-volume mass production.
• Global Factory Operations: Oversee on-the-ground factory operations and own executive-level relationships with Contract Manufacturers (CMs), ensuring KPIs for yield, quality, and throughput are consistently met or exceeded across all programs.
• NPI Execution: Lead NPI program execution from concept through PRQ, partnering with Engineering and Product Management on supplier down-selections, launch strategy, and ramp planning.
• Sustaining & Lifecycle Strategy: Lead the Post Ramp Qualification (PRQ) framework, making high-stakes decisions on product changes necessitated by material shortages, quality improvements, or cost-reduction initiatives.
• Business Planning & Demand: Partner with Executive Leadership (Planning, Sourcing, Retail, Product, and Finance) to ensure global supply matches demand, owning the mitigation strategy for any supply chain disruptions.
• Infrastructure & Capacity: Architect the long-term capacity plan, including the strategic deployment of multi-million dollar capital expenditures for equipment, fixtures, and factory expansion across NPI and mass production.
• Risk & Material Management: Partner with MPMs on Materials Management strategy, proactively identifying systemic supply chain risks and implementing hedging or dual-sourcing strategies.
• Budgetary Oversight: Own the operational budget for NPI and Sustaining programs, including accountability for Opex, Capex, and variance reporting.

Experience

• 10+ years of experience in Hardware Operations, Technical Program Management, or Engineering Leadership across both NPI and sustaining/mass production phases, with at least 3 years in a formal people management role.

Proven Leadership

• A track record of building, scaling, and leading high-performing teams in complex, fast-paced hardware environments, leading teams for 3+ years.

Full Lifecycle Mastery

• Deep expertise leading programs across all stages of the product lifecycle — from EVT and DVT through PVT, MP ramp, and sustaining — and across all Hardware disciplines (EE, ME, ID) and Supply Chain functions (Sourcing, Quality, Logistics, and Global Planning).

Factory-Floor Expertise

• Significant experience working directly on-site at international manufacturing facilities (JDM/ODM models), with a deep understanding of assembly lines, test stations, and factory floor dynamics.

Executive Presence

• Exceptional communication skills with the ability to distill complex operational challenges into clear, actionable insights for C-suite executives.

Financial Acumen

• Strong experience managing large-scale budgets and a sophisticated understanding of the financial drivers behind manufacturing and supply chain operations.

Self-Driven Excellence

• A relentless drive to optimize processes and a passion for mentoring the next generation of hardware leaders.

Global Mobility

• Ability to travel internationally and domestically (up to 30%) to interface with partners and oversee factory builds.

Benefits

Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An Oura Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.