Senior Manager, Operations

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

About the role

Standard Operations Position responsible for leading a safe, high-performing operations team which may include multiple levels, functions, facilities, and/or commodities while driving the efficient use of resources. Establish a culture of process adherence and continuous improvement. Effectively lead and implement daily operations, cyclical processes, and special projects. Set and achieve business area goals that align with corporate and business unit strategies, goals, and objectives, as well as process and performance, customer satisfaction, and reliability metrics.

Responsibilities

• Safety: Provide visible safety leadership and drive continuous improvements to achieve desired safety goals. Develop strategies to achieve safety plan results. Oversee and develop safety leaders to ensure a safety-conscious work environment. Contribute to site safety performance improvement by holding workers, supervisors, and self accountable for safety.
• Operational Effectiveness: Manage team performance through focus on operational efficiency metric trends across areas of responsibility. Ensure and reinforce the importance of process adherence and data integrity. Drive continuous improvement efforts to define and shape opportunities that drive customer satisfaction and reliability.
• Business Optimization & Strategy: Achieve safety, productivity, customer service, and reliability targets by conducting and implementing the strategic planning for area of responsibility. Develop and effectively manage organization budgets and business plans. Identify and implement process improvements. Ensure execution of plans/metrics.
• Talent Management: Establish workforce/development planning practices to build strong, competitive teams and effectively manage performance. Select, optimize, plan, and direct the workforce used to provide safe, reliable, compliant operations, and ensure stakeholder satisfaction. Serve as primary contact for issue resolution involving labor relations.
• Relationship Management: Build and maintain effective internal relationships. Foster an environment of collaboration within own organization and across stakeholders. Design and develop solutions that meet customer/stakeholder needs. Remove obstacles and provide assistance to team members to improve project and work performance.
• Regulatory & Compliance: Manage and guide the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards. Ensure crews are qualified to perform work responsibilities. Establish, monitor, and track processes to ensure regulatory compliance.
• Additional Maintenance Focused Responsibilities

Requirements

Minimum requirements for this role.

Skills

Preferred experience and skills for this position.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

Pay

The anticipated starting base pay for this position is $129,000.00 to $183,200.00 per year.