Senior Manager, Operations
Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.
About the role
The Senior Manager, Operations owns the NuvemRx program for an assigned customer. This is a heavily customer-facing role, and the person in it carries the client-facing title of Associate Director of Operations. You are the customer’s primary NuvemRx contact and the person accountable for the partnership's results, and you bring a patient-first mentality to operations. This is a local role based in the greater Philadelphia area. You will live in the market, work on-site every week, and, in most cases, work out of the customer's location alongside their leadership team. You own the program end-to-end: 340B optimization and program performance, customer engagement, and building pharmacy teams that run well without daily oversight. Pharmacy Managers across the assigned sites report directly to this role. The work is a mix of planned initiatives and unplanned demand. In a given week you may be leading a capture-improvement project, launching a new service line, or turning around an ad-hoc customer request the same day. This role reports to the Regional Director of Operations and partners