Senior Manager, ONFR Programs

About the role

The Senior Manager, ONFR Programs is a key member of the Operational Non-Financial Risk (ONFR) Program team, responsible for advancing the enterprise-wide Non-Financial Risk Key Risk Indicator (KRI) Program and driving ongoing maturity. This role provides strategic leadership, coordination, and oversight to ensure a consistent and effective approach to KRIs and risk metrics across the organization, as risk metrics are embedded across established risk programs with distributed ownership.

The Senior Manager serves as a trusted advisor and subject matter expert on KRIs, offering guidance on best practices, governance, methodology, and program enhancements to support informed risk management and decision-making. The role also supports other core ONFR Programs such as Loss Events and Issues Management.

Responsibilities

• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• Networks with industry contacts to gain competitive insights and best practices.
• Interprets new regulations and assesses impacts to the governance framework.
• Develops reports on the status of the governance program or framework components for internal and external stakeholders.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Recommends business priorities, advises on resource requirements, and develops roadmaps for strategic execution.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Measures the effectiveness of the risk governance system and framework; recommends changes as required.
• Conducts independent analysis and assessment to resolve strategic issues.
• Leads the development and maintenance of the governance system and framework.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Represents the model validation program/portfolio for internal/external regulatory audits and examinations.
• Ensures alignment between stakeholders.
• Designs and produces regular and ad-hoc reports and dashboards.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis, and reporting.
• Defines business requirements for analytics and reporting to ensure data insights inform business decision-making.
• Leads change management programs, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment.
• Leads the development of communication strategies focusing on positively influencing or changing behavior.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Manages the review and sign-off process for relevant regulatory reporting.
• Leads and integrates the monitoring, measurement, and reporting on the status of the operational risk governance program to internal and external stakeholders.
• Leads the management of governance meetings and maintenance of governing body mandates, oversight, and approval guidelines.
• Provides specialized support for other internal and external regulatory requirements.
• Provides input into the planning and implementation of ongoing operational programs in support of the operational risk framework.
• Leads or participates in the design, implementation, and management of core business/group processes.
• Administers and maintains operational risk program activities in adherence to all policies, procedures, and established processes.
• Identifies potential risk situations/impacts and makes recommendations or escalates to the manager as per guidelines.
• Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/regulatory directives and guidance.
• Builds effective relationships with internal/external stakeholders, including business stakeholders and Corporate Support Areas (CSAs), in providing ‘second line of defense’ operational risk management support.
• Analyzes data and information to provide insights and recommendations; includes identification of risk impacts for new processes and workflows related to initiatives.
• Monitors and tracks performance; addresses any issues.
• Coordinates and monitors the review and sign-off of attestations and reporting.
• Maintains tools and templates for operational risk programs (e.g., Risk Control Self Assessment (RCSA), Sarbanes-Oxley (SOX), or regulatory compliance).
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and find solutions to complex and non-routine problems.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

Qualifications

• Typically 7+ years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience.
• In-depth/expert knowledge of operational risk management practices.
• In-depth/expert knowledge of the designated business/product portfolio.
• In-depth/expert knowledge of regulatory requirements.
• In-depth/expert knowledge of quantitative techniques and economic capital methodologies.
• In-depth/expert knowledge and experience with risk policy frameworks; quality control/testing frameworks.
• Seasoned professional with a combination of education, experience, and industry knowledge.
• Verbal and written communication skills – In-depth/Expert.
• Analytical and problem-solving skills – In-depth/Expert.
• Influence skills – In-depth/Expert.
• Collaboration and team skills, with a focus on cross-group collaboration – In-depth/Expert.
• Able to manage ambiguity.
• Data-driven decision-making – In-depth/Expert.

Pay

Salary range: $102,000.00 - $190,000.00 (salaried). Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. For part-time roles, salaries will be pro-rated based on hours regularly worked. For commission roles, the listed salary represents BMO Financial Group’s expected target for the first year. Total compensation may include performance-based incentives, discretionary bonuses, and other perks and rewards.

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

For more details on benefits, visit BMO Total Rewards.