Senior Manager, Omnichannel Commercialized Solutions
Position Summary
The Senior Manager, Omnichannel Commercialized Solutions, will define and execute the company's omnichannel commercialized solutions strategy related to digital order journey, customer tools and education, and clinical support.
Responsibilities
Leading the diagnosis, solution development, and planning of multiple new strategic initiatives that incorporate the company's assets and delivery methods.
Developing strategic perspective on an existing or new enterprise pharmacy opportunity, including sizing and assessing the markets, identifying risks/benefits of opportunities, and recommending clinical growth strategies.
Partnering with technology teams to implement novel solutions that enable pharmacy teams to better serve patients and managing the ongoing success of these solutions.
Defining success metrics, measurement frameworks, and outcomes validation plans before program launch to ensure impact can be accurately assessed.
Developing evidence packages that demonstrate clinical, operational, and financial value for internal stakeholders, clients, and prospective partners.
Leading pilot evaluation activities, generating credible proof points that support program scaling, commercialization, and client growth.
Developing a "story" and accompanying deck that concisely summarizes findings across several initiatives and creates specific recommendations for the executive management team.
Leading and motivating a team of junior colleagues by setting direction and prioritizing work, developing skills and competencies needed to succeed, and ensuring deliverables and timelines are met.
Scoping and managing quantitative analyses that will yield critical answers to the questions at hand – or providing feedback to a junior team member.
Morphing between the role of "player" or "coach" depending on what is needed at that time to accomplish results, with an emphasis on "coach."
Required Qualifications
5+ years of experience in healthcare strategy, management consulting, healthcare technology, health management, product management, product or business development.
2+ years of experience leading and developing colleagues.
3+ years of experience in business case development, building strategic roadmaps, and/or bringing technology solutions to life.
Ability to travel up to 10% of time, on an as needed basis.
Pay Range
The typical pay range for this role is $82,940.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.