Senior Manager, US Omnichannel Solutions Delivery

The Opportunity

RevMed is seeking an experienced technology delivery leader to join our Information Sciences & Digital Innovation team as Senior Manager, US Omnichannel Solutions Delivery. This role will lead the coordinated delivery of US commercial and medical technology solutions, translating prioritized business needs into integrated, compliant, and launch-ready capabilities across RevMed’s digital ecosystem.

This role will serve as the primary IS delivery partner for US omnichannel technology initiatives, coordinating work across business stakeholders, platform managers, Global Delivery, data and integration teams, and external implementation partners. The role will manage the technical delivery lifecycle from intake and planning through testing, deployment, operational readiness and transition to support, while ensuring US solutions align with enterprise architecture, reusable global standards, platform roadmaps, and established IS governance.

In this role, you will be responsible for:

• US Omnichannel Technology Delivery Lead technical deployment of integrated customer journeys, ensuring alignment with global platform strategy.
• Enable launch, commercial, and medical omnichannel and digital communication priorities through scalable solution enablement.
• Proactively assess AI, automation, and other emerging technology trends to enable innovative, future-ready solutions that support evolving customer needs across markets.
• Carefully coordinate work across business owners, platform owners, Global Delivery, data and integration teams, security, privacy, compliance, and external partners.

Required Skills, Experience, And Education

• 7-9 years of experience implementing and managing marketing technologies, with a focus on omnichannel, digital ecosystems, or multi-platform environments.
• Experience in the pharmaceutical or biotech industry, with understanding of healthcare regulations and digital compliance requirements.
• Demonstrated knowledge digital ecosystem design, including system interoperability, data flows, platform scalability, and integration of third-party HCP data sources such as OneKey and IQVIA/MIDAS into Omnichannel platforms.
• Experience working with or enabling AI-driven capabilities (e.g., personalization, content generation, or advanced analytics) within digital or marketing ecosystems.
• Strong stakeholder management and ability to work across cross-functional teams in a fast-paced environment.
• Highly organized with strong attention to detail and commitment to quality.
• Excellent communication, problem-solving, and collaboration skills.
• Bachelor’s degree or equivalent experience.

Preferred Skills

• Proven experience working across Marketing Cloud and Adobe Experience Manager.
• Experience managing external vendors and implementation partners.
• Experience working within both marketing operations and IT functions, with a strong understanding of cross-functional collaboration.
• Experience with Veeva Vault or Veeva CRM.
• Experience with an oncology launch.
• Experience with consent management platforms (e.g. OneTrust).
• Experience delivering field suggestions/next best action capabilities.