Senior Manager of Clinical Informatics - Hospital IT Department - On Site Work Schedule

About the role

The Clinical Informatics Manager is responsible for managing and leading all aspects of support, optimization, and strategic development of clinical information systems within a shared, multi-organization Electronic Health Record (EHR) environment serving a diverse and geographically distributed population. This position bridges clinical practice, health information technology, data strategy, and vendor management to ensure that clinical applications and integrated systems deliver measurable improvements in patient safety, care quality, regulatory compliance, and operational efficiency.

Responsibilities

• Manages the Clinical Informatics department to achieve the organizational vision, Health Information Technology (HIT) Division priorities, and departmental goals; contributes to clinical informatics governance by presenting performance metrics, initiative proposals, and risk assessments to executive and clinical leadership.
• Collaborates across clinical and business departments within the shared EHR environment to communicate, train, plan, design and implement clinical information systems; ensures regulatory compliance and recommends process and system changes to enhance patient safety and revenue integrity.
• Provides leadership and coordination between clinicians, IT leadership, and enterprise vendors to ensure continuous software improvements and system development that meet the needs of clinical care providers and partner organizations.
• Leads cross-functional clinical workflow improvement programs; coordinates stakeholder input from providers, nursing, pharmacy, ancillary services, and partner organizations; and maintains structured change management pipelines to support sustainable adoption of system enhancements.
• Develops strategies and leads the adoption of best practices, processes and technologies to ensure alignment with other HIT departments and the organization's long-term clinical informatics roadmap.
• Evaluates and recommends emerging technologies, including AI-assisted clinical tools and advanced analytics capabilities, for safe, equitable, and effective deployment across the clinical environment.
• Establishes key performance indicators (KPIs) and service level agreements (SLAs) for continually improving service to clinical customers; ensures appropriate around-the-clock clinical application support coverage for all supported staff and partner organizations.
• Serves as liaison between clinical providers and other leadership for Clinical IT services. Participates in and/or leads EHR leadership meetings, clinical governance committees, and operational workgroups as requested or required.
• Establishes and maintains clinical data governance standards, ensuring data integrity, standardized clinical terminology, and consistent documentation practices across the shared environment; ensures compliance with applicable federal, state, and organizational regulatory requirements.
• PARTNERS WITH QUALITY, PATIENT SAFETY, AND REVENUE CYCLE TEAMS TO LEVERAGE EHR DATA FOR QUALITY REPORTING, PERFORMANCE IMPROVEMENT, AND POPULATION HEALTH MANAGEMENT INITIATIVES.
• DEVELOPS AND FOSTERS A CULTURE OF EXCELLENCE, INCLUSION, AND CONTINUOUS IMPROVEMENT WITHIN THE CLINICAL INFORMATICS TEAM; CREATES INDIVIDUAL DEVELOPMENT PLANS, MENTORING PATHWAYS, AND TRAINING PROGRAMS THAT BUILD DEPTH OF EXPERTISE IN CLINICAL APPLICATIONS, WORKFLOWS, AND INFORMATICS BEST PRACTICES.
• DEVELOPS GOALS AND PRIORITIES IN COLLABORATION WITH EMPLOYEES AND ASSIGN TASKS AND PROJECTS; SUPERVISES, COACHES, AND COACHES SUBORDINATE STAFF.
• IMPLEMENTS CORRECTIVE ACTIONS AND CONDUCTS PERFORMANCE EVALUATIONS.
• PROVIDES DIRECTION AND OVERSIGHT TO CLINICAL INFORMATICS STAFF FOR CHANGE MANAGEMENT PROCESSES AND COMMUNICATION RELATED TO UPDATES, NEW MODULE DEPLOYMENTS, IT PROJECTS, AND INITIATIVES.
• RESPONSIBLE FOR MANAGING THE BUDGET PROCESS FOR THE CLINICAL INFORMATICS DEPARTMENT.
• PROJECTS DEPARTMENTAL BUDGET REQUIREMENTS, FOLLOWS ANNUAL BUDGETING PROCESS GUIDELINES AND PROCEDURES, AND REVIEWS EXPENDITURES MONTHLY TO ENSURE EXPENSES ARE WITHIN BUDGETED AMOUNTS.
• Maintains current knowledge of trends in clinical information systems, data governance, emerging health technologies, and associated best practices.
• PERFORMS OTHER DUTIES AS ASSIGNED.

Qualifications

• Master’s Degree in a clinical healthcare field (e.g., Nursing, Pharmacy, Allied Health, Health Information Management) or closely related field.
• Non-supervisory - Five (5) years clinical work experience as a licensed healthcare clinician.
• AND Five (5) years of progressive clinical informatics or clinical application support experience, including system configuration, workflow design, and end-user support.
• AND Supervisory - Minimum of three (3) years of supervisory or management experience in a healthcare or health IT setting, with demonstrated responsibility for team performance, budgets, and cross-functional projects.
• Required: Current, unrestricted United States clinical license in a healthcare field (e.g., RN, PharmD, PA, RHIA, or equivalent).

Skills

• Knowledge of enterprise EHR platforms and clinical applications in inpatient and ambulatory settings, including clinical workflows, order management, and revenue cycle integration.
• Knowledge of health information exchange (HIE) frameworks, interoperability standards, and clinical terminology standards applicable to healthcare information systems.
• Knowledge of patient care activities, hospital and outpatient environments and how clinical services and functions interact across a shared, multi-organization EHR domain.
• Knowledge of applicable federal and state healthcare regulatory requirements, including accreditation standards, privacy and security regulations, and requirements specific to the organization's patient population and funding environment.
• Knowledge of clinical data governance principles, data quality management, and analytics platforms used to support population health and performance improvement.
• Knowledge of principles and practices of cost accounting, budgeting and strategic planning.
• Knowledge of emerging technologies in clinical informatics, including AI-assisted decision support and advanced analytics, and their practical application in healthcare settings.
• Knowledge of customer service and relationship management concepts and practices, including vendor relationship management.
• Articulates technical and user needs in a concise manner easily understood by clinical, operational, and executive audiences.
• Analyzes clinical workflow and information systems issues, evaluates alternatives, and makes logical recommendations based on findings.
• Strategically plans, programs, and translates clinical and organizational priorities into actionable informatics roadmaps.
• Manages teams of professionals and works alongside diverse customer groups, partner organizations, and enterprise vendors to achieve results.
• Assesses and prioritizes multiple tasks, projects, and demands across a complex, multi-organization environment.
• Works effectively with diverse patient populations and partner communities, including Alaska Native and rural communities.
• Establishes and maintains cooperative working relationships with co-workers, contractors, partner organizations, and representatives from local, state, and federal agencies.
• Operates a personal computer utilizing a variety of software applications, including Microsoft Office, project management tools, and EHR reporting and analytics platforms.

Benefits

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• Licensure and certification reimbursements and occupational insurance for medical staff.
• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.