Senior Manager, Network Compliance

About the role

The Senior Manager, Network Compliance will perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. This position is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program aligns with the company’s broader enterprise risk management framework.

Senior Managers in this role are highly motivated risk management professionals with excellent organizational, leadership, and communication skills. They have high exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company.

Responsibilities

• Utilize subject matter expertise to provide advice and effective challenge on compliance risks impacting the network and merchant businesses through both formal and informal engagements.
• Develop an expert-level understanding of network and merchant business processes.
• Analyze business processes and determine the applicability of laws and regulations based on Capital One’s global legal inventory.
• Proactively identify trends in business data and demonstrate an appreciation of network payments compliance risks, including emerging external risks.
• Maintain subject matter expertise in the broader payments industry and applicable laws, rules, and regulations.
• Collaborate with first and second line functions to analyze the existing risk management program framework and its applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders regarding nuanced or specialized considerations.
• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products.
• Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration.

Qualifications

Basic Qualifications

• Bachelor’s Degree or military experience.
• At least 8 years of legal, compliance, or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry.
• At least 5 years of experience developing, evaluating, or implementing cybersecurity, technology, or risk assessment activities.

Preferred Qualifications

• Advanced degree, including Juris Doctorate or Master’s degree.
• 9+ years of legal, compliance, or risk management experience OR 8+ years of regulatory experience in consumer financial services or payments industry.

Skills

• Strong organizational skills, clear results orientation, and focus on achieving both short and long-term goals.
• Successful track record of thriving in both a highly regulated industry and a fast-paced, entrepreneurial, and dynamic environment.
• Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team.
• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership.
• Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department.
• Understanding of key regulatory requirements and the three lines of defense risk management framework.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• McLean, VA: $177,700 - $202,800
• New York, NY: $193,800 - $221,200
• Plano, TX: $161,500 - $184,300
• Richmond, VA: $161,500 - $184,300

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.