Senior Manager, Marketing PMO Strategy

This role is a member of Marketing’s Project Management Office (PMO) whose mission is to define how projects are executed leveraging tools and technology that provide frameworks for consistency and transparency. The Senior Manager leads a team of program and project managers to drive high-impact business and technology initiatives that enhance marketing capabilities and operational efficiency. This role ensures marketing’s most critical projects move forward successfully by establishing clear frameworks, optimizing processes, and aligning cross-functional teams. By removing roadblocks, connecting initiatives to the broader vision, and identifying opportunities for efficiency, collaboration, and integration, this leader ensures work is executed effectively and in alignment with strategic priorities and project management best practices. The ideal candidate is a proactive problem-solver with a strong operational mindset, committed to driving continuous improvement and delivering measurable impact.

Responsibilities

• Develops an effective plan for communicating project information to teams and stakeholders. Develops written status reports and scorecards and presents review documents to leadership. Collects and documents project issues and manages their timely resolution.
• Drives consistent program governance around pilots and projects, including performance metrics, risk management, relationships management with stakeholders, and ensuring appropriate change management practices are included in the project program.
• Manages team responsible for planning and executing key meetings associated with projects. Attends and provides recaps, tracking and follow up on action items to senior leaders.
• Develops an effective plan for controlling project scope, schedule, task assignment, and budget. Monitors project execution to ensure the plan is being followed.
• Shares responsibility with cross-functional project leaders in promoting associate engagement. Ensures duties and responsibilities are understood by everyone and that an inclusive environment is maintained.

Requirements

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• Minimum of 5 years of work experience.
• No previous leadership experience required (preferred).

Preferred Qualifications

• Bachelor's degree and PMP, Agile, or similar certifications.
• Eight plus years of experience in program management, operations, organizational effectiveness, or business transformation.
• Proficiency in project management tools, methodologies, and governance practices.
• Proven ability to build, lead, and develop high-performing teams through clear expectations, coaching, feedback, and accountability.
• Excellent communication, stakeholder management, and influencing skills, with the ability to align leaders and teams around shared priorities and outcomes.
• Strong problem-solving and decision-making skills, with the ability to navigate ambiguity, address complex challenges, and drive effective solutions.
• Demonstrated expertise in program governance, portfolio management, resource planning, and cross-functional leadership.
• Experience developing and implementing project plans, timelines, and budgets for complex initiatives.
• Risk management skills with the ability to proactively identify, mitigate, and escalate issues and roadblocks.

Skills

• Collaborates
• Manages Complexity
• Plans and Aligns
• Communicates Effectively
• Drives Results
• Demonstrated leadership and management skills.
• Proven ability to manage positive business partnerships and work collaboratively with cross-functional teams.
• Process-orientation and analytical skills.
• Proven ability to communicate, in writing or verbally, to audiences at varied levels.
• Exceptional relationship building, influencing, communication, and presentation skills.
• Demonstrated ability to present complex terminology to diverse audiences at various levels (including executive leaders).

Schedule

• Typically requires overnight travel 5% of the time.

Physical Requirements

• Most of the time is spent sitting in a comfortable position with frequent opportunity to move about.
• On rare occasions there may be a need to move or lift light articles.

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.