Senior Manager, Marketing Operations
Description
The Senior Manager, Marketing Operations role at Electronic Arts is a tactical builder with expertise in media operations, process design, and financial planning. You are passionate about improving how work gets done by building scalable, repeatable processes and partnering with teams across the organization.
Required Competencies
- Demonstrated experience in the media buying/planning life cycles, including full-funnel marketing strategies, ad technology, media mix modeling, attribution models, and creative production pipelines.
- Navigate a matrixed media advertising environment, balancing the needs of independent product teams while aligning them toward a unified operations strategy.
- Experience introducing new tools and new processes to teams to implement standardization of operations and reporting.
- Change management specialization, identifying user needs and aligning them to new ways of working.
- Demonstrated financial acumen with experience managing media budgets, advanced forecasting, and collaborating with budget owners across multiple business units.
- Monitor actual spend against budget, identify potential overages or underruns, and recommend budget reallocations across products based on financial performance and our priorities.
- Experience managing across department projects and coordinating business operations across multiple teams and partners, including ownership of recurring reporting cadences, project timelines, project deliverables, and status tracking.
- Evaluate existing workflows, identify process inefficiencies, and develop standardized operating procedures (SOPs) that support consistency and scalability across multiple products.
- Influence decisions, and build productive working relationships with teams, agency partners, and external vendors.
Additional Qualifications
- Understanding of the evolving media landscape, with experience with innovation and continuous improvement.
- Hands-on experience building workflows and operating processes using modern project management tools (Airtable, Asana, ClickUp, and Jira).
- Technical expertise in pulling reports from live data sources using SQL queries or agentic workflows.
Pay and Benefits
Pay ranges for this role vary depending on location and are as follows:
- British Columbia (Vancouver): $133,500 - $186,400 CAD
- California (Los Angeles): $153,700 - $233,600 USD
- Washington (Seattle): $144,900 - $196,500 USD
About Electronic Arts
We are proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life.
Equal Opportunity Employer
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.