Senior Manager, IT Systems & Operations

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We need to extract content from posting. We have location info: "Location: Hybrid- Employees are required to work out of the nearest office location 2-3 days weekly and for quarterly meetings 1-4 times annually." That's location/hybrid schedule. Could be Schedule? It's about work schedule. We can include a Schedule section with that detail. We have company description: "Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises. At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today's scale and speed of disruption. That's why we have pioneered an Intelligence-First™ approach. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. We are fundamentally redesigning how organizations see, understand, and act on risk by embedding AI directly into the core of their workflows. Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!" This is about the role/company. Could be "About the role" or "About Aravo". Use "About the role". Position Overview: "Aravo is seeking a hands-on, technically strong Senior Manager, IT Systems & Operations to help lead and scale our internal IT function. This role will be responsible for the reliable operation, administration, automation, and continuous improvement of Aravo's corporate IT systems. The Senior Manager will oversee core IT systems and operations including identity and access management, endpoint management, IT service management, employee onboarding and offboarding, hardware lifecycle, and IT support. This role will partner closely with Engineering, Security, Finance, HR, and business stakeholders to deliver secure, scalable, and efficient technology services across a distributed workforce. The ideal candidate is a hands-on leader who can manage people and vendors while also diving into technical problems, improving processes, automating repetitive work, and driving a high-quality employee IT experience." This is also about role; could be part of About the role. Key Responsibilities: list of bullet points under headings: IT Leadership & Operations, Corporate IT Operations, IT Automation & Enablement, Security & Compliance Partnership, End-User Experience & Support, Vendor, Asset & SaaS Management. Each has paragraphs. We need to output a

• for any list of duties/requirements/benefits. So we can combine responsibilities into a list? The instruction: Use
  • for any list of duties/requirements/benefits. So we should extract each duty as list items. Could group under a heading "Responsibilities". Provide
    with each duty as
    • . Should we preserve subheadings? Probably not; just list items. Requirements: There's a "Requirements" heading then bullet list: "5+ years of experience in IT, with 3+ years in a management or technical leadership role Strong hands-on experience with modern IT stack, including AI tools Automating user onboarding and offboarding with auditability and traceability Experience supporting compliance frameworks such as Microsoft SSPA, SOC1, and SOC 2 Support FedRamp related activities and compliance Proven ability to operate both strategically and hands-on Strong project management and cross-functional collaboration skills Experience in a SaaS or cloud-first company (80-500 employees ideal) Experience scaling IT processes in a high-growth environment". Also "Preferred Skills" and "Key Competencies". We need to include Requirements section with those items. Preferred Skills and Key Competencies could be part of Requirements or separate Skills section. The instruction: Use headings for Skills, Benefits, Pay, Schedule. So we could have a Skills section for Preferred Skills and Key Competencies. But we need to decide. We have Benefits list: "100% Employer Paid Medical Insurance options for the Employee and Family Paid Maternity and Paternity Leave Life and AD&D Insurance Long-Term Disability Insurance 401K with Company Matching Equity Participation 4 Weeks of Vacation Fully Stocked Kitchens Company-Sponsored Charitable Day of Giving Events". That's a list. Pay: Not mentioned. So we should NOT include Pay section. Schedule: we have location/hybrid schedule. Could be Schedule section with that detail. We also have some other info: "As a SaaS company, we're all about smart technology..." that's fluff but maybe part of About the role? It's not boilerplate? It's about company culture; could be part of About the role. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At end there is text about AI-driven screening, etc. That's boilerplate? It's about hiring process; maybe considered boilerplate? It's not EEO but it's about process. The instruction says remove application instructions. That includes details about AI screening, etc. So we should drop that paragraph starting "As a SaaS company, we're all about smart technology..." Actually that is before the AI screening paragraph. The AI screening paragraph starts "As a SaaS company, we're all about smart technology and forward-thinking innovation. But when it comes to building our team, we're firm believers that people should evaluate people." That's about hiring process; could be considered application instructions. So we should remove that and the following paragraphs about AI policy, eligible states, etc. Also the line about eligible states list. That's also likely boilerplate. So we remove those. Thus we keep: Location/hybrid schedule, company description, position overview, responsibilities, requirements, preferred skills, key competencies, benefits. We need to decide sections: About the role (company description + position overview). Responsibilities (list). Requirements (list). Skills (Preferred Skills + Key Competencies). Benefits (list). Schedule (location/hybrid). Possibly also Qualifications? But we have Requirements covering qualifications. Could combine Requirements and Qualifications but we have separate headings allowed. We'll just use Requirements. We must not repeat job title as heading. So no heading for Senior Manager, IT Systems & Operations. We must output only HTML fragment. Let's craft:

      About the role

      [company description + position overview combined]

      Then

      Responsibilities

      • ...
      ...
      Then

      Requirements

      • ...
      ...
      Then

      Skills

      • ...
      ...
      Then

      Benefits

      • ...
      ...
      Then

      Schedule

      Hybrid- Employees are required to work out of the nearest office location 2-3 days weekly and for quarterly meetings 1-4 times annually.

      Make sure to preserve all substantive information. Let's extract details. Company description paragraph: "Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises. At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today's scale and speed of disruption. That's why we have pioneered an Intelligence-First™ approach. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. We are fundamentally redesigning how organizations see, understand, and act on risk by embedding AI directly into the core of their workflows. Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!" Position Overview paragraph: "Aravo is seeking a hands-on, technically strong Senior Manager, IT Systems & Operations to help lead and scale our internal IT function. This role will be responsible for the reliable operation, administration, automation, and continuous improvement of Aravo's corporate IT systems. The Senior Manager will oversee core IT systems and operations including identity and access management, endpoint management, IT service management, employee onboarding and offboarding, hardware lifecycle, and IT support. This role will partner closely with Engineering, Security, Finance, HR, and business stakeholders to deliver secure, scalable, and efficient technology services across a distributed workforce. The ideal candidate is a hands-on leader who can manage people and vendors while also diving into technical problems, improving processes, automating repetitive work, and driving a high-quality employee IT experience." We can combine them into one

      maybe two paragraphs. It's okay to have multiple

      under same heading? The instruction: Use

      for prose. Could have multiple

      . We'll do two

      . Responsibilities: Need to extract each duty from the sections. Let's list them: From IT Leadership & Operations: - Execute and operationalize Aravo's IT roadmap, translating strategic priorities into actionable projects, initiatives, and operational improvements - Lead, develop, and mentor a small, high-impact IT team (helpdesk, systems, IT ops) - Establish and track SLAs, KPIs, and user satisfaction metrics, driving accountability and continuous improvement - Drive tool standardization and rationalization, ensuring we are continuously consolidating toolsets and optimizing the technology portfolio - Partner with IT leadership on budgeting, forecasting, resource planning, and cost optimization - Establish IT operating standards, processes, and governance that support the company's growth and evolving business needs - Partner closely with business and technical stakeholders to understand needs, prioritize initiatives, and deliver effective IT solutions Corporate IT Operations: - Own the strategy and operational management of core internal systems, including license management - Ensure reliable, scalable onboarding/offboarding processes and lifecycle management - Maintain high availability, performance, and reliability of internal systems - Support a hybrid/remote workforce across multiple locations with effective endpoint, identity, and access strategies - Establish scalable operational processes and controls that enable IT to support continued organizational growth IT Automation & Enablement: - Automate employee onboarding, offboarding, access provisioning, device provisioning, and other repetitive IT processes - Identify opportunities to integrate HR, identity, SaaS, endpoint, and ITSM platforms - Establish appropriate processes and controls for adoption of AI-enabled IT tools - Leverage AI and automation to improve IT efficiency, service quality, and employee experience Security & Compliance Partnership: - Partner with Security and Engineering to support audit and customer-driven compliance requirements - Enforce identity, access control, and endpoint security policies - Establish governance for onboarding AI solutions and usage that adhere to proper security and data practices - Support audits, evidence collection, and vendor security reviews - Drive security awareness and best practices across employees - Partner with Security and Engineering leadership to continuously strengthen the company's overall security and compliance posture End-User Experience & Support: - Own the IT support function with a focus on responsiveness, quality, scalability, and automation - Deliver a seamless employee experience across onboarding, support, and tooling - Continuously improve documentation, self-service, and internal processes - Establish a culture of service excellence and accountability across the IT function Vendor