Senior Manager, Internal Communications

About the role

We’re on a mission at Dow Jones to provide the world’s most trusted journalism, data and analysis to help people make decisions. The company is on a trajectory of growth and it’s an exciting time to be part of it. This senior manager will help shape how Dow Jones leaders communicate with employees, customers, partners, media and on social media, as part of the company’s global corporate communications team. The role offers a broad view of Dow Jones and the opportunity to generate content across our news, consumer, enterprise, risk and energy businesses, and bring people onboard Dow Jones’s mission, strategy and values. We’re looking for someone who is a consummate storyteller, loves to champion change and cook up creative campaigns, and who enjoys challenging the status quo.

Responsibilities

• Generate content for both internal and external channels (including our company intranet and e-newsletter, LinkedIn and Instagram), and ability to repurpose the content across multiple formats (intranet article, video, press release, infographic, etc.).
• Lead internal change initiatives and be a trusted advisor to key business stakeholders to ensure our people understand what is changing and what it means for them.
• Manage global campaigns–from ideation to execution–to increase awareness, create excitement and boost engagement.
• Lead company-wide programming–such as our Global All-Hands, ‘ask me anything’ events for our leaders, etc.–and proactively identify ways to improve participation and engagement.
• Consistently stay abreast of the latest employee communications/engagement technologies and advise how we can leverage them at Dow Jones to improve efficiency.

Requirements

• 10+ years internal communications or relevant experience
• Background leading change within a matrixed organization
• Experience developing and executing impactful global campaigns
• Global work experience / background is a plus
• Communications agency experience is a plus

Skills

• Aptitude for creative storytelling and connection to business priorities
• Strong writing skills with a nose for news; reporter/journalism background a plus
• Ability to distill complex content and concepts into something simple and sticky – be it in the form of messages and/or graphics
• Strong experience with video editing, AI tools and graphic design software
• A data-led approach to communications, and have experience managing content calendars and data dashboards