Senior Manager, Internal Communications
Sapphire Partners · Santa Clara, CA · 2 days ago
Writing$180k–$200k/yrFull-time
About the role
Cohesity is looking for a Senior Internal Communications Manager to report to the Senior Director of internal communications and support our Worldwide Field Operations (WWFO) team.
Responsibilities
- Create and lead a comprehensive internal comms plan for WWFO (Sales), supporting both sales goals and broader company priorities.
- Help WWFO leaders communicate clearly and consistently about important initiatives in town halls, leadership updates, or other formats.
- Write and edit engaging, audience-focused content in multiple formats (emails, videos, newsletters, intranet posts, slide decks) to keep the field informed, engaged, and inspired.
- Own the planning and delivery of key WWFO communications, such as product launches, enablement initiatives, or strategic updates, working with partners across the business.
- Keep WWFO-related content on the intranet and enable portal current, relevant, and easy to access. Leverage data to improve how we use internal channels to reach the field.
- Identify new vehicles to gather feedback from WWFO teams, such as surveys or quick polls, to understand what’s working well and where we can improve.
- Develop and manage communications during organizational changes or urgent situations. Deliver clear, timely, and empathetic updates so Sales employees stay informed and confident.
- Drive cross-team collaboration. Partner across teams like Enablement, Product, Marketing, Legal, and HR to keep messaging consistent with broader company efforts.
- Share stories, wins, and highlights from the WWFO team ("Sales Heroes") that reinforce company culture, celebrate success, and build community.
- Measure effectiveness and strengthen field engagement. Develop and track success metrics to evaluate the effectiveness of internal communications including reach, engagement, comprehension, sentiment and business impact. Partner with HR and other stakeholders to leverage employee engagement and listening data.
- Leverage AI tools and analytics to enhance communications and drive greater impact: content creation, optimization, and workflow efficiency.
- Collaborate with other teams as needed to support the broader company's efforts.
Requirements
Executive communication strategy development. Direct partnership with C-Level or SVP-level leaders (WWFO or the People Team). Change management communications. Crisis or sensitive communications experience. Building communication campaigns that drove measurable engagement. Experience managing communications for global audiences. Strong business acumen and understanding of sales organizations. AI-enabled communication processes and content creation experience.