Senior Manager, Individual Contributor - Product Design

About the role

The Global Payments Network is built on the reach, capabilities and expertise of our brands: Discover® Network, Diners Club International® and PULSE®. We process billions of transactions annually and partner across the industry to power payments globally. Our team is responsible for enabling our partners' success through easy access to payment technology, fraud monitoring, and compliance platforms.

Responsibilities

• Drive holistic campaigns at scale—delivering significant reach, engagement, and revenue or fundraising impact—while overseeing end-to-end creative production, including motion, 3D, and digital content ecosystems.
• Partner with enterprise-level brands and stakeholders, demonstrating the ability to operate within complex, fast-paced environments.
• Anchor bold, innovative ideas in sound business strategy, ensuring measurable results across channels.
• Combine product design expertise, influence & strategic thinking with an understanding of our customers and the business.
• Shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business.
• Drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
• Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio.
• Manage the problem-solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities, leveraging leadership for input and alignment.
• Bring exceptional creativity to exploring a solution space.
• Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best results.
• Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired results.

Requirements

• At least 6 years of experience in a Product Design role
• At least 6 years of experience in design and prototyping tools such as Figma
• Preferred: At least 8 years of experience in a Product Design role
• Preferred: At least 8 years of experience in design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech and business leaders
• Experience leading design projects or teams
• Experience working in heavily regulated, data heavy problem spaces

Qualifications

• Basic Qualifications
• Preferred Qualifications

Skills

• Product Design Expertise
• Mentorship
• Strategic Influence
• Human-Centered
• Business-Focused
• Problem-Solving
• Collaboration
• Communication

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Pay

Salaries for this role are listed below, by location.

Schedule

This role is expected to accept applications for a minimum of 5 business days. No agencies please.