Senior Product Manager

Responsibilities

• Provide thought leadership by serving as CRS's evangelist for assigned products/features, assessing client needs, technology trends, and competitive offerings to develop product requirements and support a long-term product roadmap.
• Drive and maintain product/feature roadmaps by participating in product planning and requirement meetings; prioritize product direction and features to maximize ROI and client satisfaction.
• Own full product and feature lifecycle management — from research and definition through execution, launch, and post-launch — including strategic planning and release management.
• Discover and validate market problems by interviewing customers, recent evaluators, and untapped prospects, demonstrating their pervasiveness across the market.
• As gatekeeper for one or more features across channels/platforms; work directly with internal/external stakeholders to understand client workflows and serve as the "voice of the customer."
• Perform market research and competitive landscape review to identify product gaps, market positioning opportunities, and potential strategic partners.
• Establish direct relationships with clients. Engage in demonstrations, presentations, and discussions with clients on products, both pre- and post-sales.
• Support business development and regional offices with client product discussions, issue escalation, questions, enhancement requests, and ongoing client visits.
• Develop themes and initiatives, epics and features in collaboration with internal teams and clients; write high-level user stories and mentor PM team on sprint-level user stories, feature/bug prioritization, acceptance criteria, testing, and documentation.
• Participate in and/or coordinate sprint demos; personally verify functionality against Definition of Done.
• Lead prioritization and investigation of client-reported issues for assigned features; coordinate weekly product status meetings.
• Develop technical expertise in features/models to perform sophisticated risk analyses using CRS’s technology for insurers, brokers, and financial intermediaries in the catastrophe risk management space.
• Advocate for PM best practices and process improvements; regularly communicate with PM Leads on business cases, Epics, etc.
• Envision how AI tools can help us deliver better products and services.

Qualifications

• 7+ years software product consulting, product owner or business analysis experience with a proven track record of successfully releasing software products.
• 5+ years of experience as a software product manager or working with catastrophe modeling software applications, become expert at multiple features or specialize in models, GIS, geocoding, cyber, APIs, web services, models, underwriting or other specific industry or product areas.
• Strong understanding of insurance and/or reinsurance industry use of catastrophe risk solutions and/or related features, including related exposure data, financial terms and catastrophe modeling workflows.
• Demonstrated business analysis experience for software development including requirements management, use case development; experience with project management and Agile software development methodologies.
• Ability to engage, drive, and support initiatives across multiple teams.
• Strong analytical skills, quantitative and problem-solving ability.
• Self-motivated and quick learner, with good organization and time management skills.
• Capability to effectively document and verbally communicate market requirements to software development technical staff.
• Excellent presentation, public speaking and written communication skills.
• Bachelor's degree in technical (e.g., engineering, science, math, computer science, statistics or closely related program of study) or business fields. Advanced degree preferred.