Senior Manager, Individual Contributor - Product Design

About the role

The Global Payments Network is built on the reach, capabilities and expertise of our brands: Discover® Network, Diners Club International® and PULSE®. We process billions of transactions annually and partner across the industry to power payments globally. Our team is responsible for enabling our partners' success through easy access to payment technology, fraud monitoring, and compliance platforms.

Responsibilities

• Drive holistic campaigns at scale—delivering significant reach, engagement, and revenue or fundraising impact—while overseeing end-to-end creative production, including motion, 3D, and digital content ecosystems.
• Partner with enterprise-level brands and stakeholders, demonstrating the ability to operate within complex, fast-paced environments.
• Anchor bold, innovative ideas in sound business strategy, ensuring measurable results across channels.
• Lead the design of products and services that meet the needs of our partners and customers, while driving business growth and innovation.
• Collaborate with product, tech, and business leaders to ensure alignment on product strategy and outcomes.
• Ensure that all design solutions are aligned with our brand values and objectives.

Requirements

• At least 6 years of experience in a Product Design role.
• At least 6 years of experience in design and prototyping tools such as Figma.
• Experience working with and contributing to an established design system.
• Experience collaborating with product, tech and business leaders.
• Experience leading design projects or teams.
• Experience working in heavily regulated, data heavy problem spaces.

Qualifications

• Exceptional communication and stakeholder alignment.
• Process optimization for high-volume creative output.
• The ability to seamlessly bridge physical product storytelling with immersive digital experiences.
• Visionary and operationally rigorous—capable of setting creative direction while building scalable systems that deliver consistent, high-quality results.
• Strong portfolio demonstrating leadership, process, results and impact.

Skills

• Product Design Expertise
• Mentorship
• Strategic Influence
• Human-Centered
• Business-Focused
• Problem-Solving
• Collaboration
• Communication

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Pay

Salaries for this role are listed below, by location:

• McLean, VA: $200,700 - $229,100 for Sr. Manager, Design
• Richmond, VA: $182,500 - $208,300 for Sr. Manager, Design
• New York, NY: $219,000 - $249,900 for Sr. Manager, Design

Schedule

This role is full-time.