Senior Manager I, Sales Incentive Design

Job Duties And Responsibilities

• Designs sales compensation plans and structures that align with business strategies and drive desired sales behaviors
• Develops and models scenario analysis to evaluate potential plan impacts, outcomes, and cost projections, including SPIF considerations for a business or a region
• Affirms plan performance and recommends sales compensation plan design ideas
• Translates and tests business requirements for sales teams into effective compensation mechanics and sales eligibility criteria
• Collaborates with sales leadership, Marketing, HR, finance, and other stakeholders to gather requirements, gain alignment, and ensure effective plan implementation
• Prepares and presents sales compensation design recommendations to stakeholders and senior leadership
• Consults legal and finance teams to ensure plan designs and policies meet compliance requirements
• Tracks annual sales compensation plan design reviews the timeline ensuring timely decisions are reached
• Design, develop, and implement sales incentive compensation plans, including salary structures, incentive plans, and other compensation programs
• Documents and reviews sales compensation plan designs, mechanics, eligibility rules, and policies; support communication materials for rollout
• Create “train the trainer” playbook and delivers training programs for sales teams and managers on compensation plans and policies
• Support implementation teams with technical plan requirements and partners with sales operations teams to ensure successful plan implementation, including SPIF programs
• Identify opportunities to enhance sales compensation design, administration, and operations, implementing solutions for improvement
• Lead a team of compensation professionals, providing guidance, mentorship, and support in their development

Typically Required Qualifications (Education, Experience and Certifications)

• 4-year degree and a minimum of 8 years’ experience designing Sales Compensation programs
• Strong communication, interpersonal, analytical and project management skills
• A clear customer focus and ability to understand the needs of the customers at every level
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• CCP & CSCP certification would be a plus

Knowledge, Skills And Abilities

• Deep understanding of sales compensation principles, best practices, and industry trends
• Proficiency in using data analysis tools and techniques to assess plan performance and inform decision-making
• Strong ability to build relationships, influence stakeholders, and communicate effectively with various levels of the organization
• Ability to connect compensation strategy to overall business objectives and drive desired outcomes
• Ability to identify and resolve complex issues related to sales compensation design and administration
• Excellent verbal and written communication, interpersonal, analytical and project management skills, with the ability to present complex information clearly and concisely
• Familiarity with CRM systems, compensation management software, and other relevant tools
• Proven experience of working closely with sales, marketing and professional services
• Team Leadership building skills
• Results oriented

Mental And Physical Demands

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Work assignments are diversified
• Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information
• Minimal physical effort required
• Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.)
• Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

About Us

At Ricoh, we are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance teams and our commitment to excellence.

Invest In Yourself

• Choose from a broad selection of medical, dental, life, and disability insurance options
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments
• Augment your education with team member tuition assistance programs
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development