Senior Manager - Human Resources (Corporate)

About the role

The Senior Human Resources Manager serves as a strategic HR Business Partner to senior leaders and assigned functional teams. This role translates business priorities into people strategies that strengthen organizational effectiveness, leadership capability, associate engagement, change agility, and talent outcomes. The Senior HR Manager provides proactive counsel on organizational design, workforce planning, talent development, associate relations, performance management, and culture while helping leaders build high-performing teams that model Lane Bryant’s Leadership Principles.

Responsibilities

• Strategically advises and partners with senior leaders on people strategies that support company objectives and results.
• Leads workforce planning, organizational design, and talent planning discussions, including role clarity, spans of control, succession planning, critical role coverage, capability building, and recommendations related to restructures or team realignments.
• Provides proactive coaching and counsel to leaders Vice President and below, on leadership effectiveness, associate engagement, performance management, corrective action, team effectiveness, and complex associate relations matters.
• Uses data, business context, and associate insights to identify trends, assess risk, and recommend solutions that improve organizational effectiveness, retention, engagement, productivity, and leadership capability.
• Partners with brand, cross-brand HRBPs, and KnitWell Group’s centralized HR functions to ensure HR programs, policies, processes, and initiatives are delivered consistently while meeting the needs of the business and associate experience.
• Drives talent, culture and capability strategies for assigned client groups, including onboarding, leader development, succession planning, performance calibration, retention planning, and development of high-potential talent.
• Partners with leaders, associates, and Legal (as appropriate) on complex associate relations issues to mitigate risk, ensure compliance, and support fair and consistent outcomes.
• Maintains current knowledge of HR trends, employment law, regulatory requirements, and retail industry practices; applies this knowledge to strengthen HR recommendations, leader guidance, and day-to-day decision making.

Requirements

• Minimum of 7-10 years of progressive human resources experience, including HR Business Partner or HR Generalist experience supporting corporate, retail, consumer products, or similarly complex business environments.
• Bachelor’s degree in Human Resources, Business, Organizational Development, or related field preferred.
• PHR/SPHR, SHRM-CP, or SHRM-SCP certification a plus.
• Demonstrated ability to conduct investigations to completion, including conducting interviews, recommending outcomes, and coaching leaders as appropriate.
• Experience supporting senior leaders in a matrixed business model, with the ability to influence decisions, challenge constructively, and connect people strategies to business outcomes.
• Demonstrated strength in organizational design, workforce planning, change management, talent management, performance management, leadership coaching, and associate relations.
• Strong business acumen and ability to use data, insights, and sound judgment to identify trends, assess risk, and recommend practical solutions.
• Ability to build credibility and trusted partnerships across all levels of the organization, from senior leaders to individual contributors.
• Highly effective communicator with strong facilitation, influencing, consultation, and conflict-resolution skills.
• Demonstrated change agility and ability to operate with sound judgment in a fast-paced, continuously evolving retail environment.
• Solution-oriented, resourceful, and able to balance strategic thinking with hands-on execution.
• Ability to work autonomously through ambiguity, with a demonstrated understanding that a one size fits all HR approach rarely yields results.
• Strong understanding of employment law, HR compliance, and risk management practices.

Qualifications

• Minimum of 7-10 years of progressive human resources experience, including HR Business Partner or HR Generalist experience supporting corporate, retail, consumer products, or similarly complex business environments.
• Bachelor’s degree in Human Resources, Business, Organizational Development, or related field preferred.
• PHR/SPHR, SHRM-CP, or SHRM-SCP certification a plus.
• Demonstrated ability to conduct investigations to completion, including conducting interviews, recommending outcomes, and coaching leaders as appropriate.
• Experience supporting senior leaders in a matrixed business model, with the ability to influence decisions, challenge constructively, and connect people strategies to business outcomes.
• Demonstrated strength in organizational design, workforce planning, change management, talent management, performance management, leadership coaching, and associate relations.
• Strong business acumen and ability to use data, insights, and sound judgment to identify trends, assess risk, and recommend practical solutions.
• Ability to build credibility and trusted partnerships across all levels of the organization, from senior leaders to individual contributors.
• Highly effective communicator with strong facilitation, influencing, consultation, and conflict-resolution skills.
• Demonstrated change agility and ability to operate with sound judgment in a fast-paced, continuously evolving retail environment.
• Solution-oriented, resourceful, and able to balance strategic thinking with hands-on execution.
• Ability to work autonomously through ambiguity, with a demonstrated understanding that a one size fits all HR approach rarely yields results.
• Strong understanding of employment law, HR compliance, and risk management practices.

Skills

• Strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities.
• Strong analytical and data-driven skills.
• Effective negotiation and conflict resolution skills.
• Ability to work collaboratively with cross-functional teams.
• Knowledge of HR best practices and industry trends.
• Ability to adapt to changing business environments.

Benefits

• Merchandise discount at select KnitWell Group brands.
• Employee Assistance Program (EAP).
• Medical, dental, vision insurance.
• 401(K) plan.
• Paid time off and holidays.

Pay

Commensurate with experience.

Schedule

Hybrid position. Works on-site Monday through Wednesday at the Lane Bryant home office in New Albany (OH). Thursday and Fridays are generally work-from-home but dependent on business need.

Location

Lane Bryant home office in New Albany, OH 43054.

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.