Senior Manager, Human Resources

About the role

This is an onsite role with a schedule of Sunday through Thursday from 9:30am to 5:30pm and is not eligible for hybrid or remote work.

Responsibilities

• Partner with the Operations leaders to create and drive the culture for the entire location.
• Own and drive core HR functions, ensuring to align initiatives, programs, and projects to business drivers and company strategy.
• Build a performance-driven culture through the development and implementation of consistent performance management coaching and counseling techniques.
• Keep a strong pulse on employee engagement and needs, gain insights from employee off-boarding and exit interviews.
• Manage front-line HR operations support to employees, compensation support and communication, on-boarding/off-boarding, leave management & workers' compensation, benefits administration, HR data management, employee relations, immigration and reporting.
• Review, interpret, administer and ensure compliance with federal, state, and local employment laws, and company policies and procedures partnering with Employee Relations and legal on any agency charge responses.
• Manage a small team consisting of our Senior Associate, Associate, and office coordinator. Provide training support to all levels of employees.
• Meet with the Management team to understand business goals and anticipate future staffing needs.
• Proactively develop and implement alternative staffing sources. Proactively strategize with management to recruit new hires based on production requirements.
• Provide coaching and guidance to leaders and employees regarding employment issues in such areas as policy and procedure interpretation/application, coaching and corrective action, leaves of absence, development plans and terminations.
• Conduct interventions, fact-findings and resolves conflicts as they arise.
• Deliver, monitor, coach and guides technical and nontechnical training for Distribution Center Supervisors and non-exempt associates.
• Participate in special projects as assigned.

Requirements

• A positive attitude and are able to engage with employees with confidence and credibility, even if you don't always have the answer in the immediate moment.
• Extremely organized and able to thrive in a fast-paced and ever-changing environment.
• 7+ years in an HR role, with a depth of experience in HR operations, benefits, compensation, and HR data management.
• Experience handling employee relations issues and coaching managers.
• Experience with benefits, leaves of absence, legal compliance (COBRA, HIPAA, FMLA, ADA), and performance reviews.
• Knowledge of HR/labor laws, including CA law.
• Bachelor’s degree or equivalent job experience.
• HRCI/SHRM certified, PHRca preferred.
• Master's in Human Resources/Organizational Psychology preferred.
• Demonstrated proficiency in Excel, HR metrics and reporting and Google Suites.
• Competitive Salary & 401k company match that vests immediately upon participation.
• Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off.
• $0 monthly premium and other flexible health plans.
• Absolutely amazing discounts, including up to 85% off HelloFresh subscription.
• Flexible shift scheduling & advancement opportunities.
• Emergency child and adult care services.
• Snacks & monthly catered lunches.
• Collaborative, dynamic work environment within a fast-paced, mission-driven company.