Senior Manager, HR Cloud Operate

Recruiting for this role ends on 10/16/2026.

About the role

Deloitte's Human Capital Offering Portfolio Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Responsibilities

• Lead business development and sales pursuits for business process as a service (BPaaS) offerings, including solution design, proposal development, pricing, and client presentations.
• Advance BPaaS growth by supporting client renewals, account expansion, and new-market opportunities.
• Assess clients' HR cloud environments and recommend HR Cloud Operate (HRCO) application management services (AMS), automation, and generative artificial intelligence capabilities that address operational needs.
• Lead delivery of HRCO AMS engagements, including service-level agreements (SLAs), ticket queues,