Senior Manager, Global Payment Partnerships

About the role

We are seeking a Senior Manager, Global Payment Partnerships to join our dynamic team. This role involves building and owning the global partner strategy, managing relationships with strategic ABC partners, and driving strategic initiatives.

Responsibilities

• Build and own the global partner strategy and relationships with strategic ABC partners (payment processors, networks, banks, and technology partners such as Stripe, Worldpay, and Visa)
• Work cross-functionally with a number of ABC teams – including Engineering, Product, Sales, Finance, Operations, Treasury, Legal and others – to negotiate contracts and pricing, build integrations, products, support deals, and drive process enhancements
• Define SLAs and performance standards for our partners and drive efforts to implement and track commitments
• Manage monthly and quarterly business reviews with partners
• Identify capabilities and needs for ABC’s top markets and identify the partners to provide the necessary payment processing coverage to support our market expansion, new programs and solutions (including defining payment methods, technical and operational requirements) to address them
• Develop and manage end-to-end project plans for new implementations, working closely with other stakeholders and partners to ensure on-time delivery
• Negotiate pricing and contractual agreements and continue to analyze processing fees and charges to optimize costs to ensure ABC remains competitive
• Identify, scope, and drive process improvements across your area(s) of ownership
• Assist with incident resolution when needed, working closely with Engineering, Operations, Customer Success teams to drive partner communications and escalations

Requirements

• 10+ years of payments partnerships/program management and/or business operations experience
• 3+ years of managerial people leadership experience
• Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders
• An understanding of product strategy and key requirements for scaling products and operations through partnerships, with a “customer first” mentality
• The ability to prioritize and remain focused under pressure, and comfortable with ambiguity
• Excellent interpersonal and communication skills (verbal and written)
• Experience managing large, complex external relationships
• Strong analytical skills with excellent problem-solving abilities
• Experience in a high growth technology company, payment processing and/or software-as-a-service industries
• Experience executing industry-wide partnership strategies to build innovative product experiences and go to market models
• Strong negotiation skills with experience independently leading negotiations

Qualifications

• Compensation for this role will be determined based on a variety of factors, including relevant experience, qualifications, skills, geographic location, and market considerations. The anticipated compensation range for this position is $121,200 - $134,800 USD annually.
• In addition to base compensation, eligible employees may be offered other forms of compensation, such as bonuses, commissions, equity, or other incentive programs, where applicable.
• Career Development: ABC Fitness offers comprehensive training and development programs to help you grow your career within the company.
• Benefits: ABC Fitness provides a competitive benefits package that includes medical/dental/vision coverage, parental/pawternity leave, and a variety of wellness programs.

Benefits

• ABC Fitness offers a comprehensive benefits package that includes:
• Medical/Dental/Vision coverage
• Paid time off (PTO) policy
• Days of Disconnect (a collective breather and enjoyment of a day off together around the globe)
• Parental/Pawternity Leave
• Best Life Perk (quarterly reimbursement for your fitness journey)
• Premium Calm App (subscription for you and up to 4 dependents over the age of 16)
• and more!

Schedule

Our team operates on a flexible schedule to accommodate the needs of our global community.

Pay

The anticipated compensation range for this position is $121,200 - $134,800 USD annually.