Jobs · Management · North Carolina

Senior Manager, Global Logistics & Distribution

BioSpace · Clayton, NC · 2 wk ago
ManagementFull-time

About the Role

Lead and oversee Global Logistics & Distribution (GL&D) activities in the US, driving strategy execution, team development, and resource management. Accountable for end-to-end performance, governance, and distribution flows, ensuring alignment with global strategy, scalability, reliability, and cost efficiency. Oversee warehouse operations and outsourced partners, monitor performance, mitigate risks, and drive continuous improvements. Ensure GxP/GDP compliance, audit readiness, KPI management, and strong stakeholder collaboration across sites, affiliates, and 3PL/4PL partners.

Responsibilities

  • Lead, coach, and develop team performance in alignment with GL&D roles, responsibilities, and Novo Nordisk Essentials.
  • Manage daily operations, resources, and prioritization in collaboration with the leadership team.
  • Drive change management, behavioral expectations, and execution of HR processes in line with standards and timelines.
  • Partner with internal stakeholders and external providers (suppliers, 3PL/4PL) to ensure efficient operations, cost optimization, and customer-focused delivery.
  • Oversee daily distribution operations, including order fulfillment, shipping, and shipment tracking.
  • Identify and resolve delays or delivery risks, driving timely issue resolution and mitigation actions.
  • Support process optimization, cost efficiency, and successful new product launches.
  • Collaborate with internal and external stakeholders to enhance coordination, streamline processes, and ensure reliable, customer-focused delivery.
  • Lead US external warehouse operations (inbound/outbound), ensuring efficient and reliable execution.
  • Implement and drive global warehouse strategy, leveraging data analysis to optimize performance and outsourced operations.
  • Drive operational efficiency initiatives and continuous improvement across distribution workflows.
  • Analyze KPIs and prepare ad hoc reporting to monitor distribution performance and compliance.
  • Support supply chain optimization and cost efficiency projects, including 4PL setup and cross-SVP initiatives.
  • Lead standardization of shipping processes across Product Supply sites to enhance consistency and performance.
  • Ensure GxP compliance and audit readiness through effective documentation, SOP adherence, employee training, and enforcement of departmental procedures.
  • Follow all safety and environmental requirements in the performance of duties.
  • Supervise and develop reporting personnel, ensuring individual development plans (IDPs) with annual goals, interim reviews, and learning/aspiration plans.
  • Manage the application and communication of all Novo Nordisk policies, procedures, and the Novo Nordisk Way.

Requirements

  • Bachelor’s Degree in Supply Chain Management, Engineering, Business, Accounting/Finance, or related field from an accredited university (required).
  • Master’s Degree in Supply Chain Management, Engineering, Business, Accounting/Finance, or related field (preferred).
  • Minimum of seven (7) years of experience in distribution, logistics, or supply chain management, preferably in the pharmaceutical, biotech, or healthcare industry (required).
  • Minimum of three (3) years of direct management experience (required); may consider three (3) years of team lead or project manager experience, including providing daily direction to a team.
  • Demonstrated leadership/management/supervisory experience (direct or indirect) (preferred).
  • Proven process improvement and problem-solving skills (preferred).
  • Strong LEAN and Flow skills (preferred).
  • Excellent verbal and written communication skills (required).
  • Knowledge of GxP and FDA regulations (preferred).
  • Knowledge of Quality Control and Quality Assurance (preferred).
  • Demonstrated ability to develop and manage action plans to achieve targets (required).

Physical Requirements

  • Ability to work in an open office environment with the possibility of frequent distraction.
  • Ability to travel up to 10% of the time (percentage may vary based on role).

Benefits

  • Leading pay and annual performance bonus for all positions.
  • Generous paid time off, including 14 paid holidays.
  • Health, dental, and vision insurance (effective day one).
  • Guaranteed 8% 401K contribution plus individual company match option.
  • Family-focused benefits, including 14 weeks paid parental leave and 6 weeks paid family medical leave.
  • Free access to Novo Nordisk-marketed pharmaceutical products.
  • Tuition assistance.
  • Life and disability insurance.
  • Employee referral awards.

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