Senior Manager, Field Enablement & Reporting Technical Lead

Essential Functions/Responsibilities

• Partner closely with the Field Solutions & Reporting Product Owner to design solutions that solve business problems, providing technical insight on what the technology can and cannot do, effort levels, and tradeoffs.
• Collaborate with the Field Solutions Technical Suite Lead and Architects to translate product roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks.
• Convert complex business requirements into clear technical specifications and executable technical work tasks.
• Solution Architecture & Technical Delivery
• Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including:
• Field AI Solutions, AI-driven decision support platform delivering real-time insights and recommendations to enhance field effectiveness
• Field Reporting Product, reporting platform serving as the system of performance visibility and intelligence, delivering standardized metrics and actionable insights across field teams, including dashboards, applications, and CRM-integrated views
• AI-enabled capabilities supporting field decision making and execution
• Reporting and interface capabilities enabling field access to insights and recommendations
• Translate technical requirements into well-defined work for the development team, lead agile ceremonies, and ensure disciplined execution of the product roadmap, taking ownership of complex technical challenges end to end.
• Guide development teams in building scalable and compliant field solutions supporting sales, medical, and market access teams.
• Ensure consistent implementation of reporting structures, data models, and performance tracking across field roles and territories.
• Support integration of field platforms with analytics, orchestration, and enablement tools within the field ecosystem.
• Enable seamless coordination of field activities through integrated decision support and reporting platforms.
• Cross-Functional Technical Leadership
• Partner with business, IT security, and vendor teams to ensure the Field Solutions & Reporting team technical solutions adhere to organizational standards, security policies, and regulatory requirements.
• Organize and direct vendor partners to execute technical work, ensuring alignment with product priorities, delivery timelines, and enterprise standards.
• Partner with the Technical Suite Lead, Field Solutions to escalate and resolve complex technical challenges that span across product teams or suites.
• Mentor and guide software engineers and developers, elevating the team's overall technical capability.
• Lead cross-team problem solving and resolution of technical challenges within the product pod.

Technical Skills Required

• Experience designing, sing, deploying, operating, and enhancing scalable, secure, and compliant technology solutions for large scale organizational use.
• Understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks.
• Knowledge of system integration patterns, APIs, and data architecture across enterprise technology platforms.
• Experience owning field-facing reporting and enablement products.
• Ability to translate Sales Leadership needs into scalable, governed CRM configurations and reporting products.

Business Skills

• Outside In Thinking — ability to view problems, opportunities and decisions from customer, HCP/Patient, market or external stakeholder perspective to align business decision to customer friction while putting insights into action leveraging external best practice to better shape solutions and strategy
• Digital-first Mindset — ability to look for opportunities to streamline and improve the customer experience and Jazz performance through digital tools, data and automation to create better, faster and more scalable outcomes
• Critical Thinking - The ability to assess a range of inputs objectively, challenge assumptions with curiosity, and generate sound, forward-looking judgments that improve decisions.
• Problem Solving - The ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning-oriented approach.
• Adoption — ability to quickly embrace new tools, new WoW, and behaviors applying with confidence and practical improvement
• Continuous Improvement — ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo