Senior Manager, Facilities

About the role

The Senior Manager, Facilities owns the operational backbone of TFD's offices — NYC HQ, Boca Raton, and Nashville — translating real-estate strategy into the day-to-day reality of vendors, compliance, budget, and a team that runs to the same standard everywhere. Reporting to the Director of Real Estate, this role serves as the primary escalation point across all sites, leads local teams, and drives the vendor consolidation, RFP, and compliance work that creates leverage across the portfolio. Equal parts strategic operator and hands-on leader, this is the person who makes sure all locations set the standard of what it means to lead a facilities function at an organization that consistently delivers meaningful experiences for employees.

Responsibilities

• Own and run the facilities for building management and maintenance vendors - driving the strategy across all locations and ensuring consistency in operations
• Operate a Class A/B NYC office at 50,000+ sq ft scale, including HVAC, MEP, life-safety, and base-building coordination
• Establish operational objectives and delegate work to a group of facilities members, growing and supporting them through thoughtful coaching and continuous feedback
• Run vendor RFPs, consolidations, and contract negotiations — translating service quality into measurable performance, regularly assessing what’s working and constantly finding ways to improve
• Manage the facilities budget and capex planning, finding ways to automate and optimize technologies including leveraging AI to drive efficiencies
• Lead real estate commercial compliance (fire and building code, OSHA, etc.), including drills, inspections, and certifications as well as local regulations in other office locations (Boca, Nashville + other office locations)
• Proactively partner with cross-functional stakeholders across the business, including Humans, IT, Cyber, and Legal
• Own and manage multiple sites, proactively finding opportunities to improve our spaces, acting as the point of escalation and building the relationship with building management in all locations
• Oversee day-to-day operational details including daily walkthroughs, equipment/vendor/service ticket logging, invoice tracking, specific vendor categories (cleaning, pest, plant care, coffee machine), and office storage and shipping infrastructure
• Grow and support a dedicated and passionate group of Office Experience members through thoughtful hiring, onboarding, coaching, and continuous feedback

Requirements

• You have 8+ years of experience in commercial facilities, building operations, or workplace infrastructure and direct experience operating a 50,000+ sq ft commercial office in NYC (Class A or B)
• You have demonstrated ownership of multi-vendor portfolios and 6-figure+ facilities budgets with working knowledge of NYC commercial code, FDNY/OSHA requirements, and current Local Law
• You have 3+ years of management experience leading a high-performing team, supporting day-to-day execution, setting goals, and coaching for growth and development
• You have certifications : FMP, CFM, IFMA, OSHA 30, FDNY F-89/T-89/S-95
• You look for ways to improve the experience of employees through the physical space of the office with a customer and first principles mindset

Qualifications

• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You are an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
• You are a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making
• You are excited to support all locations and are able to visit sites as needed
• You love dogs

Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

Pay

The anticipated hiring base compensation range is USD $140,000 - $165,000 annually. The compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer.

Schedule

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. We ask all team members to be in office 4 - 5 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. Based on the on-site nature of this role, it is required to come in 5 days a week. This office policy is subject to change at company discretion.

Contact Information

We're happy to answer any questions you may have about the position or our hiring process - please reach out at careers@thefarmersdog.com.