Senior Manager, Exhibits and Sponsorships

About the role

The Senior Manager, Exhibits and Sponsorships position is currently open at DIA, a global healthcare association dedicated to driving better health solutions for patients through the mobilization of life science professionals.

Responsibilities

• Develop and refine an exhibit and sponsorship strategy for DIA Americas events, aligned with portfolio goals and market needs.
• Design new exhibit and sponsorship offerings that can be leveraged across multiple meetings and product lines, in partnership with Business Development and leadership.
• Lead ongoing review of performance, pricing, and packaging, using data to optimize revenue, value delivery, and partner satisfaction.
• Manage end-to-end exhibit operations for Specialty Meetings (Personify setup, order processing, floor plans, exhibitor communications, and onsite execution).
• Create and maintain exhibitor facing materials, including prospectuses, directories, and onsite signage.
• Serve as primary liaison for exhibitor inquiries, providing prompt, professional customer service.
• Support budget development and financial tracking for exhibit and sponsorship programs.
• Oversee exhibit operations for the Global Annual Meeting in collaboration with the exhibit sales vendor, including hall floor plan, sponsorship development, lead sharing, and financial tracking.
• Partner with the General Service Contractor and venues to develop exhibitor service manuals and support exhibitor hosted events in alignment with DIA policies.
• Maintain exhibitor content and materials on event microsites, DIA Global App, and other digital platforms.
• Partner with Business Development, Marketing, and the exhibit sales vendor to identify new exhibit and sponsorship opportunities and support pricing and packaging strategies.
• Track and analyze exhibitor and sponsor metrics (participation, engagement, satisfaction, retention) and translate insights into recommendations for improvement.
• Lead post-event closeout, including reconciliation, reporting, surveys, attendee list distribution, and debriefs.

Requirements

• Bachelor's degree and at least 5 years of professional experience, including 3+ years in exhibit management.
• Strong project management skills with demonstrated success managing multiple, concurrent deadlines.
• Highly organized, detail-oriented, and customer-focused, with excellent communication and follow-through.
• Proven ability to build and maintain strong relationships with exhibitors, sponsors, and key accounts.
• Intermediate/Advanced proficiency with Adobe Suite, InDesign, and Microsoft Office; Sitecore and Personify experience preferred.
• Experience designing or evolving exhibit and sponsorship programs and pricing strategies preferred; CEM certification a plus.

Qualifications

• Bachelor's degree and at least 5 years of professional experience, including 3+ years in exhibit management.
• Strong project management skills with demonstrated success managing multiple, concurrent deadlines.
• Highly organized, detail-oriented, and customer-focused, with excellent communication and follow-through.
• Proven ability to build and maintain strong relationships with exhibitors, sponsors, and key accounts.
• Intermediate/Advanced proficiency with Adobe Suite, InDesign, and Microsoft Office; Sitecore and Personify experience preferred.
• Experience designing or evolving exhibit and sponsorship programs and pricing strategies preferred; CEM certification a plus.

Skills

• Project Management
• Exhibit Management
• Customer Service
• Relationship Building
• Adobe Suite
• InDesign
• Microsoft Office
• Sitecore
• Personify

Benefits

• Competitive Compensation
• Royalty-Free Charitable Donation Matching
• Employer HSA Contribution
• Employer 401(k) Match
• Generous PTO Plan
• 8 Holidays and 3 Floating Holidays
• 3 Wellness Days
• Flexible Hours and Hybrid Work Environment
• Paid Parental Leave

Pay

Competitive compensation including incentive bonus.

Schedule

Fully remote with occasional on-site requirements.